CRM 101: What is CRM?

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There’s a lot more to CRM than just customer relationship management. Join Mariam as she walks you through what CRM can do for you!

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This video features:
- Mariam Florio

This video and all of it’s music was created by Gordon Schrenk for Azamba
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For sure it is the relationship and customer engagement part that is key and understand customer needs. The mistake some make is they just buy some software and think they have CRM, but the process across you organisation is key

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