CRM vs ERP - What's the Difference?

CRM and ERP, what are they, who are they for, and which one is right for your business?

Please support our content by liking and subscribing!

🚀 Ready for CRM? Sign up for our FREE implementation program for Microsoft Dynamics 365 (a $7500 value):

🔥 Looking for a Powerful, Easy, and Affordable version of CRM that integrates tightly with your Outlook, Teams, Sharepoint, Excel, and Word? Look here:

🎓 Want dedicated access to our Microsoft Dynamics 365 CRM experts to ensure your long-term success with CRM? Find out more about our OnTrack Virtual CRM Coworker Membership:

========================

Connect with us for successful CRM adoption:

========================

This video and of it’s music were created by Gordon Schrenk for Azamba

[marcelal]

Grateful for your simple and clear explanation about the difference between CRM and ERP. Let's see what I've grasped CRM: Focus on boosting sales(outward). and ERP: Focus on reducing cost(inward).

[weedosutra]

Thank you! You explained it so well! Love the analogy to think of CRM as "outward" facing and ERP as "inward" facing .

[nabulimeflavia]

Thank you so much for clarification of CRM and ERP. Now I know what to say in a job interview in case they ask me to. Those terms have been in job description and I got scared to apply for those jobs.😥 smh

[sajjadkabirmdsharifulalam]

Precise and nice explanation... Good work. Thanks.

[KireetBorraMarketing-]

Thank you so much for the video its really informative

[RealityCheckT]

Excellent clear explanation, thank you

[ekougar]

Only 67 comments.. this video deserves better stats. Thank you for this information.

[olusegunjaiyeola]

Nice Presentation, Easy to understand, well done

[satyas]

Detailed explanation within short time

[dpg]

thank you for your presentation video, I think it was very clear and concise and will use it with staff members as part of our knowledge base

[altergo]

I personally have never seen an ERP system help reduce costs. It may help you get an overview of where your money is going, if you enter your data correctly at least (wich is a huge challenge for most by the way). Id say ERP is an elaborate tool to keep track of where everything is, was and needs to go with regards to inventory and finances. If the system is rigid and you have strict policies on customizations. It may also help with the institutionalization of processes.

[RXX]

I worked both system CRM and ERP/Net Suite and to me ERP/ Net Suite is more for leads and sales, both systems are good and easy to use.

[jonlaniyan]

Fantastic explanation. Great presentation

[GauravKumar-bkhh]

which software u use for editing videos

[kinginyourheart]

Hey... we are startup company and what would you recommend for us initially to go with CRM or ERP?

[uDubRiceBoy]

Why not both? CRM provides pipeline and demand forecasting information that can manage planning and provides further cost reduction/execution efficiencies => just in time manufacturing and production

[ashleylipa]

so... CRM is kinda like Salesforce where ERP is like AWS. More or less.