State of QuickBooks Desktop - November 2024

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Call brief
Marjorie from Fourlane discussed positive updates to QuickBooks Desktop Enterprise, including new features like inventory turnover reports and linked purchase orders, as well as Intuit's recent disclosure of over 220,000 Enterprise user licenses. She also addressed the transition from QuickBooks Desktop to QuickBooks Online, noting that Fourlane will be transparent about whether the online version is a good fit for customers, and will assist with the transition if appropriate, while also acknowledging that some customers have moved back to the desktop version. Additionally, Marjorie provided an overview of the new Intuit Enterprise Suite and encouraged participants to reach out with any questions.

Key points
1. QuickBooks Desktop Enterprise has over 220,000 active licenses, a massive number compared to competitors.
2. The new mid-year release model for QuickBooks Desktop avoids full uninstall/reinstall.
3. The July 2022 release added an inventory turnover report and prepayments on estimates.
4. The October 2024 release added a "Sales Order Linked to Purchase Order" feature, only available in Enterprise 24.
5. New reporting features include hiding/collapsing categories and totaling by category.
6. QuickBooks Pro and Premier will no longer be sold as of October 2023, with Enterprise as the sole desktop product.
7. Intuit's "Break Up with Your Accountant" ad campaign caused backlash, but they have since rolled back changes to reseller compensation.
8. Intuit's CEO stated they aim to make desktop customers as happy as possible, acknowledging the cloud cannot fully replicate desktop.
9. Intuit Enterprise Suite is a new cloud-based offering but does not replace QuickBooks Desktop Enterprise.
10. Fourlane continues to support customers in navigating QuickBooks Desktop and QuickBooks Online options.

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