State of QuickBooks Desktop, February 2025 with Marjorie Adams

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Call brief
Marjorie from Fourlane discussed updates to QuickBooks Desktop, including pricing changes, new features in the CX product, and the transition to QuickBooks Online and the Intuit Enterprise Suite. Marjorie Adams, the CEO of Fourlane, provided an overview of the Fourlane CX product, highlighting its cloud-based nature and additional features. Marjorie also addressed the importance of updating credit card information to maintain lifetime discounts, upcoming product updates, and the support services offered by Fourlane to assist customers with their QuickBooks needs.

Key points
1. Pricing updates for QuickBooks Enterprise - 15% increase for 1-5 users, 20% increase for 6+ users. Lifetime discounts may be lost if credit card expires.
2. New features in CX product (cloud interface for QuickBooks Enterprise): last sale date, drag-and-drop reporting, job costing, and item images.
3. No new QuickBooks Enterprise licenses sold with lifetime discounts. Existing licenses may lose discounts if changes are made.
4. QuickBooks Enterprise reporting updates: more accurate profitability reporting, search functionality added to reports.
5. Fourlane offers QuickBooks support plans to provide faster response times and assistance with issues.
6. Recommendation to test QuickBooks Online in a sandbox environment before migrating from QuickBooks Desktop. Avoid double data entry.
7. QuickBooks Enterprise Suite is a new consolidated reporting product from Intuit, targeted at Intact customers. Pricing is unclear.
8. Fourlane cannot directly sell QuickBooks Enterprise Suite but can assist with migrations and setup.
9. Intuit is focusing on improving QuickBooks Online Advanced as a steppingstone to the Enterprise Suite product.
10. Overall, Intuit is making incremental improvements to QuickBooks Desktop while pushing customers towards cloud-based solutions.

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