Chase Bank refuses to reimburse Phoenix man $1,300

A Phoenix man says $1,300 was stolen through his bank account through checks but when he went to Chase Bank to get reimbursed, they wouldn't do it so he called 3 On Your Side.

[mattrage]

So don't do business with Chase, got it

[yecyec]

JUST CLOSED MY ACCOUNT WITH CHASE. TOOK MY MONEY SOMEWHERE ELSE.

[iluvmycurlz]

Sad part is had he had a lock on his drawer they would have said " well you're the only person with access to that drawer, so you're responsible" smh

[lozgod]

There’s so many YouTube “Chase stole my money” videos. 😂

[Dinngg]

Moral of the story... if a bank investigator asks if you have a lock... anywhere... the answer is ALWAYS "Yes!"

[ceuser]

How is Chase still operating as a bank with this intelligence? They should be severely penalized and the man should be given more money for all the trouble that he went through.

[linds]

Moral of the story...NEVER bank with Chase! Yet ANOTHER story of How Chase screws over their own customers!

[organicmachines]

We're boycotting chase. Spread the word any chance you get. Tell the world why, so other companies and banks know not to screw over the american people, or else.

[elyrccaledon]

I used to bank with Chase; but no longer do so. I found them to be rude and unhelpful.

[scottmatthews]

Summarization of video: chase is too cheap to reimburse man his stolen money until it becomes a strategic PR move

[wonderful]

I bank with Chase, I may need to rethink my services. Glad you were able to help him.

[denisestampley]

Bet those fake checks came from an employee of CHASE bank.

[fearlessinchrist-]

Good job AZ Family News, and Gary Harper!! Thank you for helping Ninos get
his money back from Chase Bank!! I hope he changes banks! Bad busy Chase Bank did to one of their customers!

[tonydacosta]

This reminds me of the time that chase bank refused to re-imburse me for $12 that was drawn on my account by an unknown internet company maybe 10 years ago. they said I should contact the company for a refund. I told them I didn't know who the company was. At the time this was my main checking account so I then closed the account and opened another at a different bank. I will never again bank with chase

[lorebay]

Wow, I been with Chase over 20 years and hope to not have a problem like this.

[ThePrincesselise]

What’s the point in having alerts if they aren’t going to help you

[viking]

With all the negative history of Chase it baffles me that anyone would do business with them.

[CarCulture]

I was thinking of switching to chase bank for all my business accounts but after seeing this NO WAY ill stay with wells Fargo..

[GiorgiaGipp]

Thanks so much for exposing scammers... They are a plague to this world and what you are doing is admirable and amazing! *ExelaSupport* I'm your big fan.

[facemuch]

Those fraud “investigators” have a quota of the amount they can reimburse and are basically professionally liable if the do too many reversals. So often times the person “helping” is just trying to find a way to say no. Chase is good for a lot, but if you have an issue you’re on your own. Trust me