IT Service Management (ITSM) - Benchmarks Overview

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With Benchmarks, you can gain comparative insights into your company’s key performance indicators - or KPIs.

#servicenow #servicenowdemo #workforceoptimization #ITSM

This video was recorded in the Vancouver release.

For more information on Workforce Optimization for ITSM, see:

ServiceNow product documentation:

ServiceNow Training and Certification:

ServiceNow Community:

ServiceNow TechBytes Podcast:

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