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Service Operations Management Tutorial and Why ITSM (IT Service Management) Matters?
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This Invensis Learning video on "Service Operations Management" explains Service Operations Processes & Functions. It also explains why ITSM is important.
Areas Covered:
1. Introduction
2. Service Operations Processes & Functions
3. Understanding IT Ops & Improving Service Operations (SO)
4. Value of IT to the Business & Service Providers
5. ITSM, IT Modernization, Managing & Delivering IT Services (Includes CSI, Knowledge Management & Succession Planning)
6. How to Maintain Stability While Allowing Change
8 Q&A
#ServiceOperationsManagement #itil4 #ITSM #invensislearning
For more information please visit our website:
Get enroll in ITIL Course:
Trending ITIL Certification Training in UK:
Trending ITIL Certification Training in Australia:
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Invensis Learning is a pioneer in providing globally recognized certification training courses for individuals and enterprises worldwide. We have trained and certified 15,000+ professionals from 50+ courses through multiple training delivery modes. Participants will get live classes which will be delivered by experienced trainers. Upon enrolment, you will get lifetime access to a Learning Management System which will contain all class resources like recordings, mock exams, assignments.
Areas Covered:
1. Introduction
2. Service Operations Processes & Functions
3. Understanding IT Ops & Improving Service Operations (SO)
4. Value of IT to the Business & Service Providers
5. ITSM, IT Modernization, Managing & Delivering IT Services (Includes CSI, Knowledge Management & Succession Planning)
6. How to Maintain Stability While Allowing Change
8 Q&A
#ServiceOperationsManagement #itil4 #ITSM #invensislearning
For more information please visit our website:
Get enroll in ITIL Course:
Trending ITIL Certification Training in UK:
Trending ITIL Certification Training in Australia:
Follow us on:
🔔 Subscribe to our channel:
Invensis Learning is a pioneer in providing globally recognized certification training courses for individuals and enterprises worldwide. We have trained and certified 15,000+ professionals from 50+ courses through multiple training delivery modes. Participants will get live classes which will be delivered by experienced trainers. Upon enrolment, you will get lifetime access to a Learning Management System which will contain all class resources like recordings, mock exams, assignments.
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