We Need To Talk About ZERO Motorcycles...

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[Dispariabooks]

*Checks to see if EA has partnered with Zero*

[phatphug]

As a former owner of a Zero SR/F, I was one of those who brought into the eco idea and went electric as an early adopter. The bike performed well (in the city, useless for longer distance due to poor range). It cost next to nothing to run though cost a small fortune to buy. At the time there was none of this pay to unlock features nonsense. I can easily see the bike getting bricked though, as the software and patching was very unreliable during my time of ownership.



My bigger issues with Zero are the build quality, reliability, and customer service. I had my SR/F for about 2 years (2019-21). During that time I had two major warranty claims resulting in the bike being out of action for 6 months (25% of its life)! The first issue was due to water getting into the electrics (bike was poorly manufactured and the relevant components were not properly sealed). This meant a new "spider bus" was needed (rewiring the bike I presume). The second issue about 12 months later was related to lots of electrical errors (lights failing etc.). After investigation I was told the main vehicle battery was faulty and needed to be replaced. That was the nail in the coffin, so I got the bike repaired and sold it as quickly as possible. These warranty issues didn't cost me anything except for significant amounts of time, stress, and a big hit in depreciation.



Funnily enough, I replaced the Zero with a Triumph Tiger Sport 660. A bike with a relatively low starting price, where you can add physical tangible options (i.e. heated grips, quickshifter, luggage) to spec it up as desired instead of paying to download patches to unlock features which should already be there.



Another supposed positive of electric is the lower maintenance cost. There's no oil, filter, spark plugs, etc. However, a serious drawback for Zero is that the service interval is just 6 months or 4k miles - about half that of most petrol bikes. Ironically, as my dealer was too far for the range of the bike, they had to send out a (diesel) mobile servicing van each time.



In my 12 years of biking and 8 motorcycle purchases they have been by far the worst customer service experience I've had to endure. Utterly unhelpful.



tldr: Stay well clear of Zero.

[whalesong]

I feel like this is a close cousin to the "right to repair" objections that have made John Deere become quite a nasty headache for owners.

[ian]

I was considering a zero but this completely changed my mind. Great info. Thanks for this.

[Gideon_Judges]

Imagine saving up, paying to unlock a feature years later, and finding that the feature is broken and you're out of warranty.

[airmotivewelding]

Greed is repulsive, and "in game purchases" are a very good example of corporate greed in full bloom. This equipment is already installed and charging for is after the fact is
criminal. NEVER for chance.

[landshark]

Thanks for calling them out guys. These practices are getting more common and yes it is a dystopia for anyone who enjoys the freedom of "owning" and modding your vehicle.

[WilliamFigueroa]

First video on my search for an electric motorcycle, instant subscription. Thank you for your honesty and integrity. Much appreciated!!!

[williamdana]

Seams the second a company adds saving the world to their business model they're about to engage in morally sketchy and exploitative practices.

[noahkreyenhagen]

I would be more okay with this if manufacturers didn't try and sue anyone who hacked the vehicle and sold their hack to other owners (*cough tesla). That's like a manufacturer sueing a company for selling slip on exhaust or high flow air filter

[wwu]

Well this video saved me from buying a Zero Bike. What about the Livewire? I wanna go electric for my work commute.

[danielherrera]

Great, quality and practical review. The end roll got my sub!😂

[kenmore]

I love that the greed of EA has taught other companies to be worse

[HopeRunsDeep]

The worst part is, that you are already PAYING for these features when you buy the bike hardware wise. The company associates the cost of, lets say the heated grips into the cost of the bike when it's sold because they can't lose that money if you never decide to pay for the feature. So you are pretty much paying for heated grips hardware, then they want you to buy the ability to use them after the cost of hardware was already associated with the bike on the purchase.. Has to be the scummiest sales tactic I've ever seen. Pretty much bought it 2 times.

[paulkitchen]

I was just talking about this the other day thank you for summing it up in such a entertaining way and informative way!

[ReLCorsa]

We recently started toying with the idea of carrying Energica bikes at the dealership where I work. They sent us a demo EsseEsse9 RS to play around with and I must say I'm impressed. Pricey with a lot of upgrades available as build options but they are really nicely built. We'll be getting their other 2 available models which are sport bikes and I'm eagerly waiting to get those because they come with a drastic power increase over the model we have.

[sphericalsphere]

Thank you for making this video. It is important that we as the riding community condemn the microtransaction bullshit. Motorcycles are one of the last strongholds of regular people DIYing major reparis and modding the stuff you own. It is important to protect that, especially because this is in no way limited to electric bikes. This kind of thing could happen with any motorcycle, it just happened to be an electric one to do it first.

[Sizukun]

BMW, Detroit3, and other major auto manufacturers are doing product research to see if people are willing to pay subscriptions for features on their cars. Live in a cold climate? $12 per month for heated seats. Because profit margins are so low on the cars themselves, they would make more money on subscription services than selling cars. Of course, I'd like horrible pain inflicted upon those who consider subscriptions on hardware they already bought a good thing.

[JohnPlissken]

Never buy an electric bike that requires any sort of subscriptions, apps, or internet connectivity.
What you need to do with this bike is strip out the ECU, disconnect everything, re-wire it sll yourself with off/on switches, and then replace the ECU with an aftermarket model rated for the voltage and amps for that motor. I would also recommend installing a secondary 12v battery to run the aux while the bike is off.

[angelayala]

Thanks for the update I was really looking forward to going eco to drive back and forth from work but I didn't realize the cons of it. This really helped