Manually Clean a Removeable Printhead | HP Printers | HP Support

In this video, you will see how to manually clean a removable printhead on your HP printer. If your printer is out of warranty and does not print black or color ink or has been printing blank pages, consider cleaning the removable printhead by following the steps in this video. You should only clean the printhead if your printer is out of warranty.

Chapters:
00:00 Introduction
00:37 Prepare the container
00:54 Remove ink cartridges
01:19 Remove and manually clean printhead
01:37 Soak the printhead
02:02 Reinstall printhead and cartridges
02:25 Clean printhead using automated tool

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Manually Clean a Removeable Printhead | HP Printers | HP Support

[AoryuCL]

Never thought that HP would do a video like this not duggesting first to buy a new high cost printhead (that would be more cost-effective buying a new printer with a new set of inks)...
¡Thanks HP Support!

[sorbusogvrsgo]

This totally worked on my HP-2600, and I didn't even have to run any cleaning operation afterwards! :D Thank you HP Support!

[billbarber]

I was worried when I read some of the comments, but as others have said, it was do this cleaning or get a new printer. Everything went according to the instructions until it came to the 15 minute drying period. There was still lots of water inside. I returned the ink cartridges to the printhead to keep them from drying out. I left the printhead with the ink cartridges on my desk for several hours to dry thoroughly. The printhead carrier wouldn't stay out where I could reach it, so I had to pull the power plug when it traveled to the correct position. Thankfully, all is working great now.

[mzroz]

I bought an older 8702 for $20 a couple years ago and never used it. Finally Bought some off brand ink from Mercari just this week. After several failed attempts of cleaning the head via the printer, I tried this method and it worked wonderfully!

[lide]

This did work on my 8710. I had to run the “clean printhead” function a few times and toggle the ink cartridges a bit, but I eventually got it working.

[renatebentley]

Thanks for this tutorial. I followed the steps and my printer is working fine now. It was either try this cleaning method or get a new printer. So thanks.

[ryanstewart]

My 8600 Pro has had issues for the last year. Before finding this video, I had purchased a new printhead. It turns out these thermal inkjet printers have such small nozzles that if you go longer than a week without using them they clog. I just tried this method on the old printhead and it takes FAR LONGER than 15 minutes to dry. I'm lucky I have two of these things or I would have been forced to put the cartridges back into a WET printhead. It's been almost two hours and there is still water in this thing. I will give it days if I must and report back my findings but HP needs to put out some model-specific instructions for these problems. The 8600 was a $400 printer at the time that we bought it and it is well out of warranty but we thought we were paying for power use and reliability but we can't afford to replace the printhead ($100+) every time we fail to print something for more than a week or even a month. As of right now, the next printer I buy will NOT have this kind of printhead unless I'm concerned about resolution and am SURE I'll be using it daily. Otherwise, it's an overpriced piece of junk.

[Jazzprogr]

Perfect. After cleaning exactly how described, I get the error "problem with printer or ink system" and i can't use the printer anymore, since it's not working and stucks on this error.
Thanks HP

[elijahrosado]

I should try that on my HP DeskJet F4180.

[GoogleUser-dyrr]

Actual useful tutorial from HP. Shocking!

[toddtamura]

I have a OfficeJet Pro 8720 - which has a pretty different-looking printhead/ink - and the electronics on the back definitely do not dry out in 15 minutes. Or even hours. I removed the green plate on the back of the printhead with a T6 Torx screwdriver about 3 hours after doing this procedure and there was still water in the little ports where the springs reside. Had to keep inserting and removing the springs (and placing them on tissue paper) to get those ports dried out.

[lanntm]

I went to HP local to repaire my ink tank 410 three times and it not works well, I can not print back color. When I try to clean catridge manually like your video, it works perfect.

[RED]

how do i regrease the bar on a psc 2410 xi hp printer? what kind of grease do i use????

[Hail_Amina]

Yes this worked for my HP6500A plus, thank you so much

[marjoriebrink]

Followed instructions carefully -worked for me. Printer did treat it as a new installation.

[brownproud]

What is the tool function of "clean cartridge " is there in the setup of printers, precisely HP ENVY 4533

[rashaya]

Following the exact steps in your video busted my printer. I keep getting Ink system failure all the time

[randylegault]

Worked for me when black ink stopped flowing. I thought I was going to have to replace the print head, and that is probably a waste given the price of a new one. My OfficeJet pro 8610 has been a workhorse for 10 years having printed nearly 16, 500 pages

[queenegreene]

Can you kindly tell me how to remove the old/damaged Print Head from the HP 4520? There is no release latch. Thanks for your help.

[uzhrhrv]

Great idea! Will this method help to restore the HP OfficeJet Pro 6960 printer? How much water should I pour into the container?