My Expensive Out of Warranty Tesla Model Y Repair

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In this video I show you what happens when you need a significant repair on your Tesla when it is out of warranty.

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One thing I've learned about Teslas and luxury vehicles is that they're meant for people who finance new, or lease new, and sell after warranty.

thesmartguyy
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I drive a 33 year old car that has working heated seats & HVAC system. No downtime because of charging, no software updates and only 3 control modules... ECM, ABS & cruise control. I love it!

funnyguy
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It’s insane how these cars aren’t that old and have so many issues. So glad I still have my 1992 car with no issues .

bullgamer
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57, 000 miles and the compressor is bad, that's insane!

randygreen
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As a former HVAC tech, my guess is that the compressor had a mechanical breakdown that led to debris circulating through the refrigeration lines. This would be the main reason to replace the AC lines. The original estimate was pretty much in line with what other manufacturers would charge to replace similar equipment, but the supermanifold added a lot of complexity and cost. I think your video just sold some extended warranties.

djand
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Sorry for trouble, but troubles are just starting, we stopped dealing with them, we sold ours

Wendy-nmzw
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Insurance companies in the U.K. are refusing to insure Teslas due to the cost to repair simple fender benders, and the problems storing and working on the cars.

victorgrasscourt
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I have watched many Tesla videos. I went from really wanting one, and attempting to justify the high cost, to being glad I kept my 2004 Buick Park Avenue. I keep the Buick in perfect condition. It has 145, 000 miles drives, and runs perfectly.

jerrypolverino
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I owned a Model S for 5 years, one year out of warranty. It cost me a couple grand in expenses in that one year and it felt like things kept breaking every few months so I dumped it.

InternetDude
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This experience almost surely discouraged a bunch of people from buying a Tesla. It had that effect on me!

Bobrogers
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Yep such a great car. Only cost $2, 200 dollars to fix the heater. Absolutely insane.

spmince
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I've had two brand new Honda Civics and a brand new Toyota Rav4 Prime with heat pump. I've never had any significant issues costing several thousands of dollars to fix in the first 3 years of the car, much less over 15 and 20 years for the Civics. My Rav4 Prime is 3 years old now and 60k miles. Drives like a dream, and never had any issues. I was thinking about the model Y, but now, I'm not so sure.

BLRGBattlemaster
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I'm surprised, with all of Tesla's sophistication, the car just didn't "phone home" when it set that code and the company didn't proactively notify you right away that it needed repairs, instead of you having to verify.

adotintheshark
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This is great, honest, down to earth content. I've not made the jump from ICE (BMW 2 SERIES 2016, 72K miles) Ireland, to BEV yet due to infrastructure issues, cost and range anxiety but I congratulate you on your reasonable attitude and fair conclusions. Great content. Thank you. 😊

MrGearoid
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It's amazing how close your situation is to a situation I had with my 2014 GMC Sierra 2500HD. At about 2, 000 miles over the factory 36, 000-mile warranty, my truck died on me and left me stranded on the side of the road. First time something like that has ever happened to me and I was NOT happy about it. Luckily I wasn't too far from home at the time, and I was not far from my buddy's towing company. Called him up and he sent a truck over to where I was and towed my Sierra to the nearest GM dealer.

My truck was out of warranty, but the dealer still gave me a loaner car, sent me home and told me they'd call me when they figured out what the problem was. They called me later that day, told me it was the ECU, which had fried itself and was a "known issue" with those trucks, and said it would be about $1, 000 to fix it. I was pretty mad, and I let her know that, but I didn't get all worked up about it over the phone.

I figured it would be better to get worked up about it in person at the dealership when I was actually standing in front of them and they had no choice but to listen to me so they couldn't brush me off like they could on a phone call. My intent was to go to pick the truck up when it was done and raise hell in person about them charging me $1, 000 to fix a "known issue" when the truck is barely past the 36, 000-mile warranty limit.

So I drove the loaner car back to the dealership the next day (or whenever it was...a day or two), walked into the service center and the lady handed me the bill that had all the itemized repairs listed out, which came to a little over $1, 000, and next to "amount owed" it said $0. She told me GM took care of it and I was good to go. Gave me the keys and off I went...I didn't even have to cause a scene. Haven't had any problems with the truck since...although now at nearly 100, 000 miles the little screen on the OEM radio is starting to fail, but the radio still functions. And one of the speakers recently died. But other than minor stuff like that, which is easily fixed by myself, I've had no problems at all with the truck.

Your car was further out of warranty than my truck was at the time I had my issue, which is certainly something that has to be considered, but I think an important aspect of both cases is that the issues were KNOWN, MAJOR PROBLEMS to both manufacturers. And the fact that Tesla had already "fixed" the system on your car that eventually failed entirely makes this much worse IMO.

They could've replaced your compressor during the recall, but instead they probably just put a Band-Aid on it...and I'm willing to bet they were just hoping that the entire compressor would hold on long enough for your warranty to end. That way they wouldn't have to pay to replace the entire thing like they would have if your car WAS still under warranty. And Tesla sure won, didn't they? The compressor held on long enough for them to steal over $2, 300 from you, rather than them having to eat that cost themselves. They got you good...but something tells me you're the type of fella whose next new vehicle will probably be another Tesla anyway.

johnnytyler
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I own a 2014 Toyota 4Runner with 189, 000 miles. In 10 years of ownership, I’ve had one repair, $180. All else has been routine maintenance. 😎

jasonvance
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Sorry to see your situation. I needed a super reliable car here in Australia and went for the Japanese Built Mitsubishi ICE with 10 Years Warranty, 10 Years Fixed Price Servicing and Roadside Assist .

tilkanash
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The words Tesla, reliability, and quality dont go together

cleanenvironment
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As a BMW/Benz driver I always trade my cars in a few months to a year before the warranty expires, learned my lesson years ago, just past warranty they never fail to act up

Mebirduwine
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Sorry you went thru this but thanks for sharing an honest experience. Very well done video

selenacaputo