My $6000 Out of Warranty Tesla Model Y Repair

Breaking down the latest repair on my Tesla Model Y, and why this one was out of warranty.

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Topics Covered:

Tesla
Tesla News
Tesla Updates
Tesla Rumors
Tesla Leaks
New Tesla
Tesla Model Y
Model Y Tesla
Tesla Model 3
Tesla Model Y
Tesla Model S
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Model 3
Model Y
Model S
Model X
Tesla Details
Tesla Model Y Repair
Tesla Model Y Issues
Tesla Warranty
Tesla Void Warranty
Unplugged Performance
Model Y suspension
Tesla Problems
Tesla Out of Warranty
Tesla Service
Tesla Turo
Model Y Turo
Turo Accident

[Nerlin]

The lesson here is don't put your car on Turo!

[robertyu]

Sorry this happened to you. I also rented a a model Y for a week to take down to Vegas. Took care of it like it was my own baby. I just was born to have respect for other peoples things. I am sure not everyone is like that.

[AlexRapada-fttm]

This sealed the deal for me. I'm not going to list my Tesla on TURO! What a nightmare!

[billlowe]

The old saying “nothing parties like a rental”, really applies here. I appreciate the desire to make some $ renting your Y out, it’s inevitable some yahoo is going to ruin your car. And likely already has. Sorry for your troubles.

[donaldo]

Gotta say Ryan, seems like several unwise decisions were made while owning the vehicle. Can't blame you for the suspension upgrade but renting out on Turo, mistake, big mistake. Definitely not worth it.

[johnnywang]

Damn. I would never rent out my Tesla.

[dannymak]

Hi, i m been a mechanic for almost 20yrs. Looking at the damage, my best guess is inline with tesla. Looks like axle were not installed correctly. Over time caused too much stress on the joint. When the cv joint fail, the axle just damage everything around it. Now, i just read into service manual on removing front strut, while it does not touch the axle. When the upper control arm separate from the knuckle, the whole knuckle would drop down which can cause the cv joint of the axle to hyper extend or pop out without the tech noticing. When reinstalling everything, the cv joint in the axle might not be correctly align which over time, caused the axle the fail. This would be number 1 most likely cause, especially if the mechanic had to pull down on the knuckle to get more room to remove/install the strut assembly.
Now with the issue for the alignment, all new springs/coil over will "settle" after a bit of driving. Which mean ride height will be slightly lower compare to when first install which can and will cause the alignment to be out. But as long as alignment can be adjusted back to factory spec, there shouldnt be a problem.
3rd issue. With aftermarket coilover, if you lower the car by a large amount, it will also start changing the angle of where the axle would normally work. So if theres excessive ride height different, this can cause the axles to be working in a range(angle) that its not designed for.
I hope that help. Afterall, i agree with the findings of tesla service, fault was caused during install of coilover.

[markhenderson]

I've had cars that have been repaired after accidents including after being rear ended and nothing give a car Gremlin like having been repaired from an accident. I think what gets missed a lot in Collision repairs is that a shock wave goes through the whole vehicle from some accents and causes additional damage in areas not directly hit.

[williamleon]

I am a master technician, i can tell you that at fault is unplugged. Many times when you replace the struts, the axle does fall off from the joint, which is normal. Thats why when installing it back, one has to make sure the axles are placed back properly. The instructions does not say you have to touch the axles, but if the technician took a short cut (which they most likely did, to save time) FOR SURE the mechanic installer popped the axle out, which will cause this issue.

[Turbo]

from someone whom has broken many FF axles in my drag racing days, that image of the crack on the axle tells me the car has gone thru some hard launches and from your history when you towed the car when the Pyro fuse blew also is one of the potential causes since it was putting alot of pressure on the axles which might have caused the initial crack (hairline)...then the rest of the rentals might have damaged it alone the way since you never know what a renter will do with the car. Unfortunately I would have to agree with Tesla on the warranty part because modifying suspenion does void your drive train since that affects the cars handling... It is unforunate that this happened to you but you handled it very well. With that said, I personally would never allow anyone else to drive MY because i know what they will do with it.

[WillProwse]

Now this! Is why I will never add 3rd party parts to my teslas. So scary. Sorry you had to deal with so many frustrating events. Geez.

[geargabbers]

Why do you imply that this was a $6000 repair Tesla should have honored? The car was trashed by Turo renters literally jumping the car into the air and several wrecks. As a rationale consumer I wouldn’t blame Tesla for this and certainly wouldn’t imply Tesla wasn’t honoring a warranty repair that the should have in the title of my video. Not to mention you get poor Unplugged Performance mixed up in your shenanigans?

Did you mention to Tesla or Unplugged Performance that someone jumped the car into the air when you were trying to get either one to pay for this?

Very dishonest on your part if you didn’t share that information with them.

[rgeraldalexander]

Note to self: Forget aftermarket parts, and renting out your Tesla...and hat off to you Ryan for an objective account of what happened.

[Mandymarie]

I probably wouldn’t sell it. You have so many damages to it and accidents the value is going to be significantly reduced. Keep it on turo and get your moneys worth.

[lafaders]

Thanks for sharing. Most people only want to share the wins. Never the losses. Great insight

[paladinxdotcom]

Ryan, you should consider installing a third party "black box" recorder for the car. Then you will know acceleration and location data of each Turo rental. Hope you are able to recover your costs over time.

[vin]

Agree with Tesla on this. Keep 3rd party modification away from the vehicle untill after the warranty expires

[donsmith]

Get rid of it, write it off, get another, (and don't) repeat. Continue being philosophical. And, I like your attitude.

[dimsom]

First of all, appreciate all the details of your journey on this. I've changed many drive shafts in my day and can tell you that "sludge" looks like the grease in the CV joints. Once it snaps, it'll spray all that grease in that exact pattern all over during the incident, it didn't build up over time. I would say 90% chance is that it was Unplugged performance's fault on this. When you install those parts, it's very common that you'd have to mess with the CV axle at some point, and it could have easily been pulled out of the drive unit and not totally reinserted properly. That said, after those two rear endings, and renters launching the car hard, it likely further stressed the housing and eventually broke. I'm putting my money it was Unplugged's fault, not the part, but the service from them.

[electricfamily]

Ouch! I feel bad for that model y. It’s been treated badly. You could have just used the capital from the 3 other Teslas you owned and bought a dividend paying stock or a rental property for extra income. Good luck with repairs. I love how you managed to keep your emotions without losing you cool. 😄