Managing Emotions in Business Relationships

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Mastering Emotions in Business Negotiations • Learn how to effectively manage emotions in business negotiations and improve your outcomes. Discover why emotions matter, common emotions experienced in negotiations, and strategies for managing them.

00:00 • Introduction - Managing Emotions in Business Relationships
00:27 • Why Emotions Matter in Negotiations
01:04 • Common Emotions in Negotiations
01:40 • Strategies for Managing Emotions
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