How to Reset your Xfinity Modem

If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to troubleshoot your issue. This video will show you how to reset or reboot your xFi Gateway Xfinity modem from the modem device itself.

[gregorymcgee]

Basically to reset your modem, look on the back side of your modem, pull out the power plug on the bottom of it where he has his fingers, wait about 10-15 seconds then plug it back in. Works for me every time and now you don't have to waste 4:35 of your life watching this video. Your welcome.

[onthebitbet]

This video is still relevant and I thank you for posting! Came home from vacation- no internet- found this video - reset the modem- all is right in my world now. Many thanks!!

[ordypint]

8 months later and your still a legend

[Hometheaterguy]

3:49 I'm a COX tech, I actually feel doing the master reset is stronger than pulling the power plug.

[Xeonwhy]

Who else has been having problems with there internet in 2021

[seacoastview]

Seriously? 4 minutes and 35 seconds to say... Unplug power cord, wait 10 to 15 seconds and plug back in. Done. Reset Complete. It will take 4 to 8 minutes (depending) for your modem to fully reboot. "i would recommend turning off a lot of your internet devices before you do this, just to be safe" is bogus. there is ZERO risk to your devices doing this while they are connected... trust me.

[ericdraven]

4 minutes to tell us that -could have done it in 30 secs

[stephenhayes]

Man you take forever to get to the point.

[youngrezie]

You could have said there was a reset button on the back first.

[MarisolRosales-vvxw]

Thank you so much for the video. It help me a lot.

[Nvwlf]

All you had to say was pull the cord or show where the reset hole was, that’s all we wanted, that’s all we needed

[coltonkennon]

This guy will take two hundred thousand hours before he says anything useful

[jonfrancis]

Unplugging it does not reset, as it keeps the configuration, which just a reboot.

A reset should clear any changes you have stored and "reset" to factory config.

[Al]

Did you have a chance to find out how to check/update firmware ?I couldn't find a tab under admin settings

[Mike.GS]

after i reset it it starts flashing orange then it goes to flashing white. still having issues with it and the customer service is not working cause of the super long wait and the corona virus.what should i do

[wolfmania]

How we gon log into xfinity from our computer if our WiFi not working🤣😭😭😭

[react-shawnd]

It took this guy 4 mins to tell us something we already knew 🤦🏾‍♂️

[rk]

Reset is not the same as 'rebooting'. Reset means return to factory settings

[dennisfogle]

Thank you. I have to assume xfinity wants you to download another app so they have an extra avenue to track and/or sell your information. Like they don't have enough already ! ! !

[mrg]

What color should the light be when the wifi is active, blue or white?