Understanding Communication Skills

Imagine that your company is releasing a new product, but you’ve noticed a problem. The mistake could have serious consequences, so you need to convey the issue to your boss and the rest of your team as clearly as possible.

Good communication is a key life skill. When time is tight or important decisions have to be made, it’s essential to avoid miscommunication.

In this video, we look at how to make your communications foolproof using a seven-step framework known as the Communications Process.

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What happens when one person is in control of a communication situation? Provide an example.