Top 10 MOST Powerful Negotiation Tips | Black Swan Method | Chris Voss

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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.

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Thanks for watching!

[WGPower_Nonchalant_Cafe]

"No" orientated questions
GET YOUR REPS IN
1. Is now a bad time to talk?
2. Is it a ridiculous idea?
3. Are you against?
4. Have you given up on?
a. (Your system is perfectly designed to give you the outcome you've obtained)
b. Go after a "that's right"
If not "sounds like I left something out?
5. Let out Your " No " a little at a time.
a. "How am I supposed to do that"
b. Look for implementation issues.
c. Seek Empathy
6. Your offer is very generous I'm afraid it just doesn't work for me
a. You're Generous
b. removes external criteria
c. Don't back them into a corner
7. It sounds like you have a place you want to start
8. What makes you ask?
I want to make sure I'm answering what you are really asking me.
9. It seems like you have a good reason for asking that.
Be prepared to count to ten be respectful
10. It seems like you have a reason for not doing....
Make sure they feel safe and respected.
7.

[KevinYeePharmD]

This is why Chris Voss still continues to be my favorite negotiators. The years of experience, details, and nuance can't be read from a book. Student for life over here!

[josealbertogonzalezpetrone]

I just used the technique of "are you against..." with a person that had not responded for a month to a request to buy a product from him. Less than half an hour after I sent the email saying are you against selling your product ..., I got a response and things are moving forward now.
Thanks for the advice Chris

[dadequalcustody]

I’ve put all of the Black Swan philosophy to use and it works. I had to trust Chris and trust myself. Patience is the critical skill. Empathy rules! Thank you Chris!

[lsieu]

I love the description of decision fatigue. Most people, unless they are committed to not being participants of decision fatigue, make decisions where they get tired of thinking. I do love that the Black Swan methods and tools are grounded in respect.

[swissmadesuccess]

1- Is now a bad time to talk?
2- Is this a ridiculous idea?
3- Are you against...?
4- Have you given up on...?
5- How am I supposed to do that? Let out "NO" a little at a time.
6- Your offer is very generous I am afraid it just doesn't work for me.
7- It sounds like you have place you'd like to start
8- What makes you ask?
9- It seems like you have a good reason for asking that?
10- It seems like you have a reason for not doing...

[mjslqvj]

id thought this chap was just some internet celeb - glad i gave him the benefit of the doubt. real, valuable and actionable insight. Thanks

[ashleyj]

Really nice Chris, can apply these all right away. No gimmicks, no tricks, just sound principles that work.

[pixotass]

Got a 3k euro discount when I was buying my car and at the time I was reading this guy's book! Thank man!

[tessakoch]

Chris hi, Tess here. Use of power & trust based influence achieved through mirrors & labels, as well as emotional intelligence & tactical empathy seek to understand the collaborating counterpart before being understood (It's not about you) for greatest chance of success in the resolution of a situation . A most respectful consideration in both context and process.

[pging]

The timeline break down of the video is extremely helpful - whoever did that is a would say that this video is even more helpful that the book.

[add_Ilija]

Wow! If it's free, I will take three. What a phenomenal

[paulineboucher]

Chris, you are wealth of information. Thank you for this video, much appreciated.

[stephenmichaelmusic]

The 3pm low in energy is often times due to adenosine. People who drink coffee right after waking up are going to have a crash around that time when the caffeine wears off and the adenosine is allowed to bind to its given receptor again.
This crash doesn’t occur if the coffee user waits 90 to 120 minutes after waking to have their 1st cup.

[danwestonappliedword]

Just finished your book yesterday. Excellent stuff! The thing that separates this from the other negotiation books is that it combines tactics and strategy in an easy to use way that anyone can do. Granted, the more one applies these, the better one will get at using them, but even a stumbling neophyte can get some good results from them. Just what I was looking for!

[mikecaldera]

Wish I knew this years ago. I wasted so many years on yes tiedowns. This stuff is magic. Are you against... This may sound ridiculous... It seems like... How am I supposed to do that? Oh this is great 👍

[davevallee]

Hi Chris, I wanted to comment on one of your statements.

You mentioned that if you have to go before the parole board, or judge, that you shouldn't do it in the afternoon because of decision fatigue. Several studies have shown that the one factor that is correlated more than any other to getting parole is the glycemic level of the judge. In other words, have they had lunch.

[tomdixon]

I don’t recall what i said but it was a ‘how’ question and it shut down a hostile person superior to me at work. Thank you.

[GustavoSilva-nyjc]

13:18 Yeah, it can backfire SO tremendously (speaking from deep, painful, personal experience here) that even if you're "dominant" in the situation you feel completely powerless when you can't bully someone into agreement by pressuring them to give a response. They will get super defensive with a "do or die, you're my enemy" mentality, even if it's subtle. More often than not you want to keep people feeling in control.

This shows the flip side of appearing weak but in actuality being the most powerful person in the room, cause without your consent they can't do nothing, they can only threat in hope you don't realize the truth. I think the Black swan method realized and captured the essence and genius of this dynamic.

[douglasn.]

This is why I'll read your book for the second time. Golden material. Specific suggestions have worked for me. I wish you continued success!