ITIL Incident VS Problem

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Let's take a dip into Incident and Problem management by discussing the difference and relationship between an Incident and a Problem.

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Wow, this is the best explanation about the difference between Problem x Incident i've ever seen. Super Thanks!!

CharlesGramazzo

This is the best explanation I have found. Thank you!

benandrews

This session deserves billion views and Likes ....

sayankumarchanda

The best video to understand Incident vs Problem.

Your last video was uploaded b4 2 years.

Wish to see more.
TY

ipsaggrawal

Wow, a FANTASTIC explanation! Thank you!

adamshoop

Elegant... From an IT perspective, I see this as useful for daily life.

sab_

You are great...the way you expose is great!!

arturomendez

Great lesson :) I've never thought I'd say this, but it's a pleasure to listen.

Iguanka

This was a very comprehensive explanation. Thank you so much!

Theashish

Thanks Jo for this wonderful piece of knowledge sharing. For me its like having ice-creame. Smooth, delighful and long lasting experience !!

vipulsheth

A very clear explanation of the difference between an incident vs problem.

merecc

Thank you for this very ilustrative explanation!!!

I really like your video.

gesley_neres

Most beautiful Explanation... From a non IT perspective... Jaz simply loving it

manojpadhi

An incident can never be a problem but problems though cause incidents.

Simonb

Thank you so much for this simple easy and lucid explanation of diff between an incident & problem !!

gauravshukla

Thanks, great explanation and clarification for incidents vs. problem.

gerhardstorfer

Hey Jo.. Many congratulations on being one of the gifted teachers who explain complicated things like this in the most interesting and amusing ways... Love your work... Subscribed

Amazinggkfactswithmj

Great explanation! Well done. Thanks.

DewayneGore

Thank you very much! Great explanation.

last_ivka

Thank you so much. This was very informative :)

pavithraparameswaran

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