Event Management, Incident Management and Problem Management in ITIL Service Operation

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This video will make you understand following things;
1) What is an Event?
2) What is an Incident?
3) What is a Problem?
And how to manage them.
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I took a 2-hour course from udemy to understand these concepts but you explained it in just 5 mins, great work!!

DeepakKhandelwal
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Very clear information, easy to understand.. Thank you sir

Imtiyazkhan-xcek