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The 5 best CRM software tools for UK SMEs
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Customer Relationship Management (CRM) software enables customer interaction, support, and relationship management. The purpose of CRM software is to enable organisations to better manage their customers through the introduction of reliable systems, processes, and procedures. Software for customer relationship management integrates organisational processes across marketing, sales, and customer services. CRM software is related to Contract Management software and Online CRM software.
Capterra UK’s software charts list five of the best customer relationship management software, to support UK SMEs in their management of customer relationships. This video highlights some of the key features, benefits, and important trends around CRM software in the UK to help make the best choice for your business needs.
For more information, please visit the CRM software category page at Capterra:
00:00 Intro
00:00 What is CRM software
00:32 ActiveCampaign
00:40 Brevo
00:46 ClickUp
00:53 HubSpot CRM
01:01 MailChimp
01:08 More about Capterra
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