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ServiceNow Incident Management Demo
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Michael Lombardo, CEO of GlideFast Consulting, gives a demo of Incident Management in ServiceNow.
Timestamps:
0:15 — Reviewing fields on the incident report form
4:34 — Short description functionality
6:10 — Work notes features
7:10 — Resolving an incident
9:00 — Closure information features
___________________________________________________________________
GlideFast Consulting is a consulting firm dedicated exclusively to ServiceNow. As an Elite ServiceNow Partner, our expert team of developers and architects have completed over 500 successful ServiceNow projects.
Follow us on social media!
Timestamps:
0:15 — Reviewing fields on the incident report form
4:34 — Short description functionality
6:10 — Work notes features
7:10 — Resolving an incident
9:00 — Closure information features
___________________________________________________________________
GlideFast Consulting is a consulting firm dedicated exclusively to ServiceNow. As an Elite ServiceNow Partner, our expert team of developers and architects have completed over 500 successful ServiceNow projects.
Follow us on social media!
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