5 Simple Steps to Sound Confident on the Phone

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You can learn to make your voice sound better and love how you sound on the phone, in meetings and while speaking. As we spend more and more time on the phone in virtual workplaces, we wanted to know some of the science behind our vocal power. Do you spend a lot of time on the phone? Ever wished you could:

* Sound more powerful?
* Increase your vocal presence?
* Make your phone calls more impactful?

We did a fascinating experiment on vocal power and have some incredible tips for you on how you can benefit from every single phone conversation.

In this video:
0:00 Intro
0:45 Step #1: You have a vocal first impression
1:35 Step #2: People can hear your mood
3:41 Step #3: How to sound more confident
5:06 Step #4: My favorite vocal exercise
5:27 Step #5: Find something to smile about
6:12 Final thoughts

Want more details on how to make your voice sound better?

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If you’re ready to level up your charisma, check out our flagship online course, People School:

People School is a 12 step video based training program designed to increase your interpersonal intelligence. If you want to learn how to rapidly build trust, spark excitement, develop meaningful connections, stand out from your peers, and finally achieve all of the things you know you’re capable of, People School was created for you.

With 12 modules – each one built around a unique human behavior law – People School is the only science-based training program that provides you with actionable lessons to learn the skills you need to succeed.

Step-by-step, People School will teach you how to create authentic and meaningful connections with anyone… and accelerate your success. People School has already helped thousands of smart, driven, people from all over the world go from feeling “stuck” to leapfrogging their peers, landing clients, and becoming top performers at places like Google, Hertz, Microsoft and many more.

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Want to be in the top 1% of speakers? There is a formula to creating a great presentation. Learn to captivate any audience on stage, on video, and in meetings in this training. I will teach you:
1. How to keep people engaged and captivated
2. How to powerfully open and close a presentation, speech, or toast
3. Crafting a charismatic stage presence
4. How to speak so people listen

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Vanessa Van Edwards is a national bestselling author and founder at Science of People. She is also a recovering awkward person.
She is the bestselling author of Captivate: The Science of Succeeding with People which has been translated into 15 different languages. Vanessa’s unique approach has been featured on CNN, BBC, CBS, Fast Company, Inc., Entrepreneur Magazine, USA Today, Today Show and many more.

Vanessa shares tangible skills to improve interpersonal communication and leadership, including her insights on how people work. She’s developed a science-based framework for understanding personalities, decoding body language and improving people skills to help people communicate professionally, socially and romantically.

Vanessa works with entrepreneurs, growing businesses, and trillion dollar companies; and has spoken to thousands of audiences at TEDx London, MIT and CES to name a few.

Science of People looks at the hidden forces that drive our behavior. It’s mission is to help people achieve their goals faster and understand what makes people tick.

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The other day I had to call my teacher. She didn’t answer so I left a voicemail and accidentally said amen at the end instead of bye. That was then followed by some noises of me realizing what I had just said, about to try and correct myself, and then realizing the damage had already been done. Now she is calling me back in 15 min. Wish me luck!

carisrob
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My hellos are all nervous stutter voice crack wrecks

JoyKawaiimo
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Me scared of voice calling friends:

Lady in this vid: 👁👄👁 hello!

JoyKawaiimo
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Vanessa, i saw you in a 1.5 hour video with Lewis (?) ("Art of Greatness?") and you were absolutely enchanting! I watched the whole thing.
I'm hooked!
I'll watch you talk about anything.
Then i found your website, subscribed to your email, and now I'm so happy that the next day i received a link to this video. Subscribed for life.
You are fascinating, animated, beautiful, expressive... And you have a great voice.
I love what you say.
Thank you! ❤

jeffro.
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Never answer the phone in a bad mood? in that case, some people should never answer the phone then.
- Ziro out.

ZiroTheGameplayCoder
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Still recommend watching the video, this is just to help me organize info in my head.

1. You have a vocal first impression:
2. People can hear your mood: you can tell the difference in mood between "hello"s
3. Likability depends on your mood when speaking: happy is best, power is worse than normal, angry is worse than power.
4. Speak at maximum resonance point 'video tutorial elsewhere'
5. Find something to smile about, don't do things that might make you unhappy while answering a phone

derekxiaoEvanescentBliss
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Absolutely important topic. Confident communication is absolutely important. Thanks for sharing.

amethystessence
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VIP guy picks up phone: 'SPEAK'...."
I almost died 🤣
Makes me feel a bit better because I'm pretty awkward with phone conversations; but that's a whole other level.

TinyMaths
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'Speak!' :D Vanessa, you are amazing!

GagHov
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This was very helpful, and will be great for the future! I had a bit of trouble speaking on a professional call! Thanks! 😊

harlempromisehairston
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I love the communication lessons, coz am gifted with speech, so it being my gift likely my talent, I literary do it all to Polish my speech skills..

Thanks, looking forward to more tips

paiusjoshua
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Amazing video it really proves that mood is detected over the phone even your words portray another mood!

jeffxcc
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Hi, I am currently working as CSR (customer service representative) and this topic is really important for me, I will try it now and then and I will keep it in my mind. Thanks Vanessa :)

francescmontesdeoca
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As someone working in a call center, this one's extremely helpful! Gracias!!

KC-hdwi
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How microexpressions work is fascinating.

Veilfire
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I'm just procrastinating making a phone call rn

Ash_W
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Can you link the video for the maximum resonance point?

grond
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I like your smile nd the way you talk and explain the stuff :)

ehsanomar
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Have to call my teacher in 15 mins iam nervous as hell literally shivering

ritakachua
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Informative, hilarious, and entertaining to learn all the Hallos over phone. We can improve on our other Hallos over happy Hallos, can't we? Tones of happy Hallos could be improved by practice ( Hallo, are you looking for me - Lionel Richie could be practised for instance). If you're serious to improve on your rather happy vocal Hallo you may even try reading poems and stories as loud as you would be over a phone, what's your take on this?
Marry Christmas and a very Happy New year in advance.

shyamalganguly