Practice task: Customer Service | Free Training for Virtual Assistants

Welcome back to another practice task week! This week, we're discussing Customer Service as a VA:

What is customer service when you're remote? What questions should you be asking your clients? Do you need to use customer service software?

We'll cover all that and more in this week's video. Skip to....
0:00 Customer Service
8:20 PROMPT
9:20: Solution

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[loveoluwakemiikuomola]

You are a Blessing Erin! Havent regreted buying any of your courses for once.

[missLyn]

hello MissErin.. i been watching you for days now i really want to be a VA and your channel is one of the best for us learn. its direct to the point which what we really need as a beginner. Thank you so much...

[xhjfngs]

Absolutely! Here's a convincing point: "Our strawberries are locally grown, ensuring freshness and supporting the community. They're hand-picked at peak ripeness, guaranteeing sweetness and flavor that surpasses store-bought varieties. Plus, by choosing our strawberries, you're opting for pesticide-free, sustainable farming practices that prioritize both health and the environment."

[jasondavid]

Very well detailed, just pouring out everything you know about VA. Thanks a lot

[GD-nswg]

hope to watch more videos like this. being CUSTOMER SERVICE as a niche for VA jobs.

im really interested in knowing everything about CUSTOMER SERVICE and offering this SKILL being a va

[zztmtzd]

Erin, thanks for videos you make - they're short, super practical and you seem to really share tactics and strategies you use. So far that's best WA-related channel I found on YT. Got a lot of notes already :)

[edwardgift]

Thank you Erin, for the way you break down your teachings

[Yvyarcher]

I do love your videos, I was able to learn so much and pass my interviews. I am indeed grateful, keep up the awesome and great work.

[fumnanyabiose]

Thank you so much for this. I am new in this space looking to start a career in VA. And customer support is one of my areas of interest. This was very informative.

[wildbillie]

Thanks Erin I have been thinking that I wanted this to be my niche but I wasn't sure if that was an option. This is my area of my strongest skill and where I've had the most experience. This was very helpful and made perfect sense to me.

[ayeceedee]

I just wanted to say thank you so much, you and your videos are really helpful. God bless you more 🙏🙏🙏

[qgtpnwt]

❤ God bless you Erin for this videos. This is really helpful, after watching this videos I'm more determined to start my VA business this year.

[JenniferLaVine]

Erin .. here’s a video topic for you .. How to start a VA business around a 9-5 job . Definitely love your advice on this topic if possible. Love ur videos!

[ngozioweteagarry]

very practical, informative and hands on information

[SukayahRamli]

Thanks Erin, I came across your videos after looking around since I am unsure where to start. I wanted to know about VA and possible list of jobs. I have been taking time off from working for few years now and planning on going back to work remotely. I have zero experience on VA. I am planning on taking a certification on Social Media and see if that will help.. I have degree in Mass Comm and secretarial (about 20 years ago!). Your videos are definitely one of the best, easy to understand!

[IAmSherry]

best channel on ft for REAL information that is super useful
THANK YOU!

[donnasimamora]

Thank you Erin for your explanations , it was very informative for me to know because i just started to learn how to be a Virtual assistant and what i like to offer to the client when i become VA, by the way i am a full mom from Indonesia who want to know more about VA and i want to find a job as a VA
Thank you for your good video🙏

[carolynekairu]

This is Great.. maybe a practice video on email management and using tools

[DatailywithPrehobs]

Thank You, Erin. I did good but got better insights from your solution

[dumezayopele-ocwv]

Thank you so much Erin. It was insightful.