CUSTOMER SERVICE Interview Questions & Answers! (How to PASS a CUSTOMER SERVICE Job Interview!)

#customerserviceinterview #customerservice #interviewquestions
In this next video, Richard McMunn will teach you how to pass a customer service interview.

CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS COVERED IN THIS VIDEO:
Q. Tell me about yourself. 01:00
Q. What does customer service mean to you? 02:35
Q. What skills and qualities are needed to work in customer service? 03:47
Q. How would you deal with a customer complaint? 04:43
Q. What's the best customer service you've ever received? 05:46
Q. How would you deal with an angry customer? 07:04
Q. Why should we hire you? 08:16

OTHER USEFUL CUSTOMER SERVICE JOB INTERVIEW TRAINING VIDEOS ON YOUTUBE BY RICHARD MCMUNN:

CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:

DOWNLOAD 21 TOP-SCORING ANSWERS TO DIFFICULT CUSTOMER SERVICE INTERVIEW QUESTIONS:

[toyinfamaye]

I’m back here to say thank you so much for this video. I had just one day to prepare for a job interview in customer service and I was so anxious and overwhelmed. But this was the only video I needed to and used to prepare me. The interviewers were so impressed that they concluded I was the best candidate for the job. Safe to say I not only got the job, I was recommended for a higher post to manage the entire customer service team! Thank you so much!

[rosecovarrubias]

I was horrible with Job interviews, I would stutter and I speak pretty clearly… I was a nervous wreck!! But God!! Now that I have a relationship with God I’m confident and have Faith and if it’s God’s will to get the Job I’ll get it! And that’s what happened in my recent interview with Allstate Customer Service Rep position…. that interview went smoothly and I got the Job Praise God!!! I prayed before my interview and didn’t watch any video like I would in the past!! Hallelujah!! Jesus is King!!!!

[najibelaoufi]

You changed my life mate ... I got accepted in Dubai duty free as a customer service agent six months ago thanks a lot

[denakelley]

One skill Richard has that I am so envious of is his ability to articulate a solid answer seemingly off the cuff. Even watching these tutorials repeatedly, I just don't have the comfort level Richard does in rattling off solid answers to interview questions.

[justsmarter]

Just gotta give you some credit. Had 2 interviews today, one for Royal Sun Alliance and the other for The National Trust.
I watched this video last night and took some notes and when I got up this morning, I watched this again and tried to memorise the notes i made. Had both meetings on Microsoft Teams and The National Trust offered me a job at the end of their interview, RSA rang me 40 minutes after their interview to offer me a job.
Thanks for this video.

[vickyjacob]

Hi Richard, I came across your YouTube channel in the month of August. I had an interview for customer service position and I was totally confused on what to say. After watching this video, I wowed my interviewers and I got the job. It's two months already and super grateful Sir.

[Cocobutterhoney]

I have a job interview tomorrow at 9 am and I am here preparing for it. I have 10 plus years of Customer Service Experience, but one can never be too well prepared. Glad these videos are here. Thank you.

[GinoWatch]

Richard, YOU ARE THE MAN!!! Your video's about what to say for strengths' and weakness' for a manger landed me the career of a lifetime!! The Salary is more than double anything I have ever made, plus commissions, year end bonuses stock options etc!! I wish I found you 20 years ago... I am 45 and make maybe $50 k if I grind to death.. My new path way more than double!! I followed the introduction video, interview video... all of them... They are all GOLD!!! THANK YOU SO MUCH

[stillwaters]

I may have just landed a job thanks to this video. The interview went ridiculously well, definitely my best interview yet.
Thank you sir. 🙏

[MrShann-tfuf]

Some funny, joking, and prank channel has 60 million subscribers. But the quality content of Richard channel only has 1.89 million subscribers. If this is the senario then how we expect to improve ourselves and the world. We made this world a funny place. This is harsh but truth. Thanks Richard for you awesome service. Good wishes for you.👏👏👏👏👏

[iselalora]

Thank you so much. I just finish my interview for a Customer Service Position and they hired me. THANK YOUU, i really needed the job. A big hug from Dominican Republic !

[ucheirene]

I have the interview today by 3pm. I just came across your page, I pray I come out successful

[oleksandrtykhonovsky]

Amazing resource, and yes, going above and beyond is most important for a successful customer service. For example, I give my personal email address to some of my customers, so they can reach out and speak directly to me if they are not satisfied with the answers of other employees. I am gonna watch the video again now - it is worth watching several times. By the way, mentioning upsales is so much up to date. Love it.

[itsrorym]

I've come back to say thank you so much Richard. I passed my first zoom interview yesterday and have an interview with the Vice CEO tomorrow. I've told everyone that will listen about you 😂 I can't thank you enough, it has given me the confidence to do anything. Love your positivety ❤

[rhej]

How I wish I can answer the interviewer like you Richard, it is perfectly answered. Thank you for sharing your knowledge.

[ranniewilliams]

His answers were authentic and he was confident with his responses

[startrunkz]

Thank you for the video Richard! I have an interview in about an hour and a half for customer service and I'm glad to see this video, huge thanks!

[bigbutuglybro]

hello, i managed to bag my self a job by taking your advise. Really helpful and it so much easier listening to you rather than reading answers. I just cant believe that I manage to get this job with a higher payscale than what i was on before. Thank you so much.

[kyndrasnoddy]

Thank you so much for this video!!! I watched it before my interview this past Friday and NAILED IT!!! It was as if the interviewer asked me the same exact questions!! I got the job the same day making TOP DOLLAR!!! Thank you! Thank you! Thank you! 🙏🏾🙏🏾🙏🏾

[niniloverainey]

You did awesome! I wish I could memorize this all in my head.