Customer Service Job Interview | Role Play Practice

Practice this simple and effective CUSTOMER SERVICE job interview role play by Single Step English.

In this job interview role play tutorial, you will learn how to fluently answer some of the most common job interview questions. Be able to prepare your answers before you go in for the interview. By practicing the answers in this video, you will build confidence in your English language skills, and be successful at the job interview.

Other useful role play videos by Single Step English include:
1) English for Call Centers | Role Play Practice:
2) English for Call Centers | Role Play Practice | How to Speak with Angry Customers:
4) Job Interview Role Play | English Language Practice:
5) Airline Customer Service:

Interviewer Questions:
1) What is your impression of good customer service?
2) Why do you think you’d be a good fit for our company?
3) Tell me about a time you had to deal with a difficult customer; and how you handled it?
4) What would you do if you did not know how to help a customer?

Twitter: @SnglStepEnglish
Instagram: single_step_english

FOLLOW ME:
✅ I have a Business English Youtube channel right here:

सिंगल स्टेप इंग्लिश द्वारा इस सरल और प्रभावी कस्टमर सर्विस जॉब इंटरव्यू रोल प्ले का अभ्यास करें।

इस जॉब इंटरव्यू रोल प्ले ट्यूटोरियल में, आप सीखेंगे कि कुछ सबसे सामान्य जॉब इंटरव्यू प्रश्नों का धाराप्रवाह उत्तर कैसे दिया जाए। साक्षात्कार के लिए जाने से पहले अपने उत्तर तैयार करने में सक्षम हों। इस वीडियो में दिए गए उत्तरों का अभ्यास करके, आप अपने अंग्रेजी भाषा कौशल में विश्वास पैदा करेंगे, और नौकरी के लिए साक्षात्कार में सफल होंगे।

सिंगल स्टेप इंग्लिश के अन्य उपयोगी रोल प्ले वीडियो में शामिल हैं:
1) कॉल सेंटर के लिए अंग्रेजी | भूमिका निभाने का अभ्यास:
2) कॉल सेंटर के लिए अंग्रेजी | रोल प्ले प्रैक्टिस | नाराज ग्राहकों से कैसे बात करें:
4) जॉब इंटरव्यू रोल प्ले | अंग्रेजी भाषा अभ्यास:
5) एयरलाइन ग्राहक सेवा:

साक्षात्कारकर्ता प्रश्न:
1) अच्छी ग्राहक सेवा के बारे में आपका क्या प्रभाव है?
2) आपको क्यों लगता है कि आप हमारी कंपनी के लिए उपयुक्त होंगे?
3) मुझे उस समय के बारे में बताएं जब आपको एक मुश्किल ग्राहक से निपटना पड़ा; और आपने इसे कैसे संभाला?
4) यदि आप किसी ग्राहक की मदद करना नहीं जानते तो आप क्या करेंगे?

ट्विटर: @SnglStepअंग्रेज़ी
इंस्टाग्राम: सिंगल_स्टेप_इंग्लिश

En este tutorial de juego de rol de entrevista de trabajo, aprenderá a responder con fluidez a algunas de las preguntas más comunes de las entrevistas de trabajo. Podrás preparar tus respuestas antes de ir a la entrevista. Practicando las respuestas de este vídeo, ganarás confianza en tus conocimientos de inglés y tendrás éxito en la entrevista de trabajo.

Otros vídeos útiles de juegos de rol de Single Step English son
1) English for Call Centers | Role Play Practice:
2) English for Call Centers | Role Play Practice | How to Speak with Angry Customers:
4) Juego de rol de entrevista de trabajo | Práctica de inglés:
5) Atención al cliente en líneas aéreas:

Preguntas del entrevistador:
1) ¿Cuál es su impresión de un buen servicio al cliente?
2) ¿Por qué cree que sería una buena opción para nuestra empresa?
3) Cuénteme alguna vez que haya tenido que lidiar con un cliente difícil y cómo lo manejó.
4) ¿Qué harías si no supieras cómo ayudar a un cliente?

Twitter: @SnglStepEnglish
Instagram: single_step_english

[dylanm]

This is too good. Makes me think chat GPT came up with these answers. Great scripts used. Awesome!

[supremacy]

You dont have any idea how this videos are useful for my, I really apreciate your time and the funny method you currently using, thank you again...

[TheBB]

This is very good and useful, thank you so much for the video! ❤

[mohamedmifras]

My sir,
Could you please tell me? How should I remember this are these Sentences grammatically correct?
What are the rules ?
1)he played the cricket match under the sun.
2)he played the cricket match in the sun.
3)he stood under the sun .
4)he stood in the sun.
5)she stayed under the sun
6)she stayed in the sun.

[mohamedmifras]

Thank you so much for this video this video is relevant to my field

[sergioestuardocontrerasova]

Thanks for the video, it's so good.

[mohamedmifras]

My sir,
Could you please tell me
How to say in english?
1) when I was about to switch off the light the phone wire got stuck in my hand and the phone receiver fell on the floor.

2) when I was about to switch off the light I accidentally got touched the phone wire and the receiver fell down on the tiles.

[mohamedmifras]

My sir,
Could you please tell me are these Sentences grammatically correct?
1) a)It is kind of learning opportunity for me

2)It is kind of learning opportunity to me

3)a)I kept my bag at the right corner of rack.

B)I kept my toothpaste on the left side of table.

C)I kept my bucket on the left side of bathroom.

4)I kept my toothpaste on right side of the box

5)This is new thing to me

6)a)Why are you doing this for me .

B)Why are you doing this to me. (Negative)

7)He told me to mention everything on the first page of the cv .

8)I'm getting connection from my brother router

9)My lips cracked because of hot climate the doctor told me to use lip balm
10)a)no one has permission to post someone's personal information on social media.
B)don't say anything irresponsibly

[mohamedmifras]

My sir,
This one is different one . I want to whether we can use this one .what you corrected was different sir that one is would this is will.
If it is + will ...
Could you please tell me?
And could you please Correct my sentences please? Tell me how does it work? Where should I use?
How can we use this form...you told me once we could use this form too.
Is that subjective mood or Hypothetical or real situation?
Where can I use it ?
If it is my uncle + will
If it is aunty + will
If it is my sister + will

1)if it is my uncle he will me with him to a good restaurant.

2)if it is my sister she will help me giving me money

3)if she is my sister she will recommend that doctor.

4)if it is my sister she will recommend that doctor.

5)if he is my manager he won't scold me

6)if it is my manager he won't scold me .

[mohamedmifras]

My sir,
Could you please tell me are these Sentences grammatically?
1) a)Srilankan economy Worse than I think .

B)Srilankan economy Worser than I think .

2)They increased the usage of power in colombo.

3)I'm having bad coverage .
We can use bothways right?

4)a)he stayed under the sun .

B)He stayed in the sun.

5)a)he played the football under the sun.
B)he played the football in the sun.

6)a)The petrol price went up by 50 rupees

B)The petrol price goes up by 50 rupees in Sri Lanka.

[mohamedmifras]

My sir,
Could you please tell me are these Sentences grammatically correct?

1)Rub the cream on my shoulder .

2)Rub my shoulder with the cream.

3)Rub on my shoulder with the cream.

4)a)where is his place located?
B)where is his place situated?

[mohamedmifras]

My sir,
Could you please tell me are these Sentences grammatically correct?
1)That cow headbutted him with its head

2)I'm speaking with my brother on the phone at our premises or in our premises .

3)I want to get my things done from them.

4)I'm having a bad dream

5)When leena was taking a shower her cousin saw her in nude.

(It happened in movie) sorry to make this sentence I want to know the prepositions placement

6)a)He dreamed about someone is naked .

B)He saw her naked in his dream

7)This is mike here may I know have you shortlisted my name here.

8)a)When the electrician set the wire to the main box it sparked all of sudden.

B)When the electrician set the wire to the main box the fire came from that fire all of sudden.

9)if I take Kuwait money to Sri Lanka My money will be reduced according to Sri Lankan currency.

B)b)if I take Kuwait money to Sri Lanka My money will be deducted according to Sri Lankan currency.
10)How much time does this perfume smell last?

[mohamedmifras]

My sir,
Could you please tell me are these Sentences grammatically correct?
1))a)where is his place located?
B)where is his place situated?

2)he will be accustomed to do this thing if he does everyday

3)Whenever I eat mango my teeth is tickling

4)I'm on visiting visa

5)He went to dry the clothes on the balcony

6)the lighting struck two of them in their family.

7)If I speak out louder only he can understand me

8)Sometime I had thought

9)a)I want to get rid off this in my life.

10)a)He got things done from me

B)I hope you aren doing well or good

C)How this perfume smell last

[mohamedmifras]

My sir,
Could you please tell me?
Can't we use these in real situation ?
If it's my ...will... Can't we use this type where can I use this ? Once you told me we can use ...but I don't where we can use ?
1) if it's my uncle he will give me money for me.
2)if it's my mother she make food for me on the festival days .

[mohamedmifras]

My sir,
Could you please tell me are these Sentences grammatically correct?
1)a)You will get hurt .

B)You will get hurt yourself .

C)You will hurt yourself .

D)You will hurt your legs Don't do that exercise.

2)Zip up your bag

3)My bag got torn when I was travelling to colombo

4)I'm in the expo or on the expo

5)He committed suicide himself .