Mastering Tactical Empathy Will Make Them Feel Understood #shorts

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Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!

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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.

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[skionen]

Carl Rogers talks about this in his book.. Reflective listening, Summary. Active Listening skills

[martinbrousseau]

“They can’t hear anything your saying until they feel understood. - Unknown”

[martinbrousseau]

“Tactical Empathy will save countless lives struggling with mental health care. - Martin Brousseau”

[martinbrousseau]

“They can’t hear anything your saying until they feel understood. - Unknown. This is how we can learn to talk a drug addict into treatment. - Martin Brousseau”

Moments ago when BlackSwan liked my earlier quote, lead me to review the video now writing ✍️ a different quote as I now better understand how we can learn to talk an addict into treatment.