HOW DID YOU HANDLE A DIFFICULT SITUATION? (Behavioural Interview Question & EXAMPLE ANSWERS!)

#behavioralinterviewquestions #startechnique #interviews
One of the hardest interview questions to answer correctly is, how did you handle a difficult situation?

However, in this video I will not only give you some examples of difficult workplace situations you can use when responding to the question, I will also give you 2 brilliant scripted answers!

So, if you have an interview coming up, make sure you stay tuned, hit the subscribe button, and give the video a LIKE! Thank you!

MORE USEFUL BEHAVIORAL INTERVIEW QUESTIONS AND ANSWERS VIDEOS BY RICHARD:

WHY IS THE INTERVIEWER ASKING YOU THE QUESTION, HOW DID YOU HANDLE A DIFFICULT SITUATION?
Well, the best employees are those who have the confidence, and the skills and resilience to deal with difficult situations without relying on their manager or supervisor for advice.

Therefore, it is important you give a specific previous situation you have been in where YOU managed to resolve a challenging issue or problem.

EXAMPLES OF DIFFICULT SITUATIONS IN THE WORKPLACE:
- Several of your co-workers dislike each other, this is affecting the team, and you need to take action to help resolve it.

- One of your co-workers is lazy, or they don’t carry out their tasks on time, or to the required standard.

- Your manager asks you to do something that is unethical or morally wrong.

- You are experiencing, or you witness bullying or inappropriate behaviour in the workplace.

- Someone takes credit for the work you have done.

- You misunderstand a project or an assignment and end up doing it wrong.

HOW SHOULD YOU STRUCTURE YOUR ANSWER?
My advice is to use the S.T.A.R technique to structure a solid answer to the question, HOW DID YOU HANDLE A DIFFICULT SITUATION.

The STAR technique is:
• SITUATION
• TASK
• ACTION
• RESULT

STEP 1 - You start off and explain the situation you were faced with.
STEP 2 - You then outline the task that needed doing.
STEP 3 - You then explain the action you took to achieve the task.
STEP 4 - And you then finish off with the results of your actions.

Let me now give you two brilliant example scripted answers to the question HOW DID YOU HANDLE A DIFFICULT SITUATION.

HOW DID YOU HANDLE A DIFFICULT SITUATION BEHAVIORAL INTERVIEW QUESTION EXAMPLE ANSWER #1 02:59

HOW DID YOU HANDLE A DIFFICULT SITUATION BEHAVIORAL INTERVIEW QUESTION EXAMPLE ANSWER #2 03:49

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[raikeeshirane]

I had my interview last Tuesday and I got the job. While I was watching this video I said I will come back to thank you for this so here I am. 2nd answer worked for me, it was easy to remember I was able to deliver it smoothly.

[himashaji]

I had my interview today and for the first time i impressed my interview panel just because god send me your videos. Ur videos are superb and i was very confident while attending my interview.Thanks alot for the videos.I dont know whether i will get this role or not but i did my best without any fear. I will definitely let you know about the outcome.

[PaorofSocks]

Thank you for all the hard work and quality videos! I recently got a new job after redundancy, and I feel I owe you my gratitude to you as your videos seriously helped me with confidence and finding the right words in the interview process.

[melissaharbuck]

Thank you Richard for the interview videos. I got the job for Assistant Manager thanks to you and your videos. The questions were worth asking the employer to find out if the position was for me and it was. Thank you for the encouragement. Your videos are amazing!

[aakibkhan]

In my previous job role co-workers were playing a good role, however, they were not getting enough progress to enhance their professional development, we talked to our manager to change training processes so that changing training may bring professional development as well as to complete the objective of the organisation successfully but keeping in mind regularly feedback too.

[deandraelizabethmills]

You are amazing!! You keep us well prepared for interviews with clear, precise, and intentional videos! Love how you make straight forward tutorials, and your energy is contagious!!!

[viratneogi]

The way you pitch, is impeccable Sir👌❤ There's a lot one can learn from your vedios and come out with flying colours! Thanks once again😊👍🙏

[joannwood]

Since I started watching your videos I get an offer for every interview I do, thank you thank you thank you!

[lady_renee]

Love from Nigeria..thank you very much for all you do..I went for an interview yesterday and I got the job💃🙏

[Evetiff]

Hi Richard, thank you very much. I got an offer by following your tips and the sample of answers.

[nurhayat]

Congratulations on hitting 1 Million subscribers !

[aishakarolia]

Your work ethic is amazing. When is the last time that you interviewed for something?

[soumyamahapatra]

Hi Richard, Lots of respect for you from London for helping people worldwide in their job search including me. I like both options specially 2nd option because I faced this exact problem before with one of my team member.

[rajeevkhanna]

Thank you for sharing this Richard. The information you are sharing will certainly help improve the interview experience of both - the interviewee, and the interviewer.

[luciahoyos]

I love your videos because I learn so much from them! Thank you so much Sir.

[fahadruman]

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[viviennengonzi]

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[modelaks]

Thanks Richard for wonderful content, it's really helpful for passing the interview. You are doing great job, please keep that up.

[miguelpacsa]

Hello Richard, I have been aware of your channel for the last three weeks now and I got to say that your content is great. The answers you give to interview questions are to the point and not long winded which makes it easier for someone to use as a sample answer to remember more easily. I work for the Met police as a staff member and wonder if you can help how to answer the bottom six questions when filling out an application form that are now the standards when applying for a met role. They are:
We are emotionally aware.
We take ownership.
We are collaborative.
We support, deliver and inspire.
We analyse critically.
We are innovative and open minded.
All six above are Level one, which means not management roles.

In your experience, have you ever seen this style of questions in application forms?
If so, could you kindly give like a generic answer to all six above like how you give sample answers to interview questions? This will help greatly in case I want to apply for another role in the Met and to prepare myself.

Thank you,

Miguel