5 Best Help Desk Ticketing Systems in 2023

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Get real-time insights into your customers' inquiries and feedback with our comprehensive list of help desk ticketing systems. Learn about powerful features such as automation, issue tracking, and customer segmentation. Compare and contrast all the top help desk ticketing systems to find the one that best fits your business's customer service needs. Get the most out of your customer support experience and find the right ticketing system for your business with this reliable guide.

➤ CHAPTERS
0:00 - Intro
0:53 - Zendesk
1:35 - Jira Service Management
2:17 - Zoho Desk
3:27 - Hubspot
3:59 - Visit our website!

Article Written by: Lauren Good
Hosted, Adapted, Edited by: Mackenzie Fay

#technologyadvice #zendesk #jira #zoho #monday #hubspot #mackenziefay #laurengood

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Can you recommend any resources that explain how to reconcile ticketing management and traditional project management/agile? e.g. if some tickets should be added to the next sprint or if the current sprint should be interrupted to handle a ticket of particular urgency. I've never found a solution that smoothly integrates both, nor have I heard any guidelines or recommendations for handling both