How to Change a Printer from Offline to Online

How to turn offline printer online in Windows 7, Windows 8/8.1 and Windows 10.

There are many reasons why a printer can go offline; they range from connectivity issues to a powered-down printer. Most of the time, you can bring the printer back online with a few clicks in Windows, but if not, there are additional troubleshooting steps you can take.

1. Reboot your printer by shutting it off and turning it back on again. Give the unit a minute or two to finish booting.

2. Verify that the printer is plugged in to your computer (for local printers) or that it has network connectivity. If the printer is a networked unit, double-check the link light on the back of the printer to make sure it’s flashing green.

3. Log on to your computer using an account that has “Manage Printers” rights to the printer. In most cases, a local administrator account is sufficient.

This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10, Windows 8/8.1, Windows 7 operating systems.Works for all major computer manufactures (Dell, HP, Acer, Asus, Toshiba, Lenovo, Samsung).

[dominickguerra]

when i clicked on configure port... a window popped up saying This operation is not supported. Any ideas? Thanks

[justintime]

says an error has accrued when I try to configure, and that this operation is not supported.

[hyeeagle]

Thanks for helping.
What's wrong or why when I click on CONFIGURE PORT it show me warning THIS OPERATION IS NOT SUPPORTED?

[elainewade]

If printer is set up as default printer ---then when i clicked on configure port..a window popped up saying This operation is not supported....Now my friend has this beause hers is not set up as default printer....this comes up for her but not with default printers

[jujubees]

I have been having this problem for over a year! It took hours to print anything. This works! I love you! THANK

[lemracrassac]

Hi I did everything like you did in the video, came to the point of clicking on configure port but a dialogue window opened saying this operation is not supported. My printer is HP f300 and my OS is windows 10. Can you help me solve this problem please

[Magdalena-xmhl]

When I click on 'configure port' it tells me 'An error occurred during port configuration. This operation is not supported'. :/

[dominicmeehan]

I can follow steps to 'Configure Ports' but when I left click the message says 'Operation not supported' .. 'An error occured during port configuration' ??

[trustinghim]

I've tried both checking and unchecking SNMP enabled box and the printer
remains in offline status. What else do you suggest to try?

[peterfeenstra]

I did exactly what you said in the video and it worked. Thank you so much. This printerproblem almost drove me crazy. Yes, you're a true lifesaver.

[tracygian]

I have an Epson ET and I followed your instructions but I couldn't continue after I clicked "Configure Port". A message would show me "an error occurred during port configuration. This operation is not supported." So I'm stuck :/ Any suggestions?

[urlyjvp]

Thank you so much for the video. As many have stated, when I clicked "Configure Port, " I got the pop-up window that stated "This operation is not supported." I then clicked the "Standard TCP/IP Port" and followed the rest of your tutorial. Afterward, I clicked "Run the troubleshooter, " and it didn't recognize the new port. So I clicked back on the original port (WSD Port). Now everything works perfectly. It cleared the "Offline" error. Thanks again.

[ashleynikol]

It worked automatically. At first i was getting the same message that everyone else is posting about "not being supported" But after I created a new port and added the IP it worked great! THANK YOU!

[bonsai]

After 6 years still helping thank you 😄

[christinamorin]

It won’t let me click on “configure port”. It says “An error occurred during port configuration”

[nekcnod]

Thanks! I really appreciate the person giving this solution to my problem. He had no accent was very articulate and very easy to understand because he was speaking slowly.
Thanx from a senior with hearing aids.
Ken

[mayann]

What to do sir if it said on configurated port its said is not supported.

[sisterrose]

When I click on Configure Port, I received an error message that says: Configure Port. An error occurred during port configuration. This operation is not supported. How do I fix this, please? My Printer will not print, even though it says that it is connected and ready to print.

[marcusherrera]

what if you get this "An error during port configuration. This port is not supported." thanks

[buddyboyx]

Really helpful video. Question. How can a software product make such a simple matter so complicated? Surely there could have been a button saying "Put printer online"