How to fix your faulty Mounjaro Kwikpen injection device?

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This was a faulty device brought in by a patient which I tested. It has been reported back to Ely Lily company. After few turns the device seemed to be working well but sadly a full dose was lost. #diabetes #mounjaro #weightloss #empowerment
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It jams on my last dose. Two pens it’s happened with. You prime it, it turns a couple of rotations then sticks. Any ideas on how to fix this?

lc
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Same issue ditto last night dose
What can I do about it

kussum
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What if the needle gets stuck and you can't take it out of the device.

JackieHurley-fm
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Same for me last 2 doses I cant administer on 2 different pens and health express refuse to admit the pens are faulty even when I've sent videos as proof!

ImogenHough
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Everyone with this problem, my doctor let me know to bring my jammed pens in and they’ll extract the rest out with a needle. I don’t know how they’ll return the rest for use but they will

dedclownsRfunny
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Not much information on how to actually fix the problem.

enoh
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Same issue with Kwikpen for my fast acting insulin, happens for almost every pen at the moment. I'm doing a construction job and I think they are very sensitive to dust. Because it's a meal time MDI device it stays with me always, not left at home in the fridge, sometimes I can't eat lunch because I can't take insulin.😓

fatterthantheshadw
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