Biggest complaint on 2023 Kia Telluride!!

[myysterio]

Being told about safety problems by a person without a seat belt on

[kimbertels]

I was driving my new 2023 EX when the accelerator became unresponsive. It turned out the that my foot was not on the accelerator properly. I was pushing down on the bottom of the petal instead of having my foot flush with the whole petal. When it happened a few more times I knew my foot was not on the pedal properly and as soon as I made the adjustment I was back in business. I guess while driving I would lose my reach to the pedal with my leg/foot (old knees). After that revelation, I made sure I was pushing down on the pedal the way that I`m supposed to. Make sure your seat is adjusted forward enough for optimum flush contact with the pedal. I hope this is helpful!

[tedsuespamfree]

Exact thing happened to me in a 2024 Telluride X-Pro a few times. At first, I thought that it wasn’t responding due to detected slippage, but later testing proved that to not be the case. I’ve now quit using snow mode on open roads…only use it on slippery driveway type conditions with the center lock hub engaged. The good news is that the AWD option seems to engage fine in other modes when needed in snow conditions (as verified on the instrument cluster individual wheel power display page). Obviously, Kia is not fixing the issue, similar to their lack of response to the tow hitch issue.

Great video…thanks for alerting others to this issue. Just to encourage others, we live in the CO mountains and the AWD Telluride performs fine in snow with the Continental AT tires on the X-Pro…just be careful of the snow mode as the author has highlighted for us here.

[TMc]

Welcome to the world of technology. Isn’t it great!

[dw.]

Hello Again Freedom Driven. Hello to all, it's Saturday, February 17, 2024 and over night we got about 1.5 inches of fresh snow. Here in Central NY state, we are about 60 inches short on snow for the season. So I just took out our 2023 KIA Telluride SX, that was built on April 14, 2023 in the snow. I have Ice Edge 20 inch snow tires and I switched into SNOW mode and drove wright out of the driveway with no hesitation. Came to stop sign, turned left, no hesitation. Drove to a nearby school parking lot that wasn't plowed yet, drove all over the place, stop and go, engaged ALL WHEEL LOCK with snow mode, no problem. Turned off the SNOW MODE and all WHEEL LOCK and gave it the gas, and I did notice a little fish tailing, but I expected that. So, I hope everyone who has had a problem over the last 7 months or so has gotten some answers, as to why the vehicle has hesitation in SNOW MODE. Ours is not the Prestige model, as I wanted to keep the sticker price under $50, 000.00 and have AWD. For those in Snow country, please drive safely in winter weather, avoid tailgating and adjust speed to road conditions. As seen lately, on the world news with the crazy winter weather all over our country, and the vehicle road pileups, their are many people our there driving to fast and probably don't have snow or winter tires on their vehicles, so stay safe and good luck with your vehicle issues.

[philliplivoni]

This same thing happened to us 2 days ago -- for the second time. We were in snow mode both times. I was driving in a residential area going slightly uphill after turning onto our street. I was going about 10-15 miles per hour trying to accelerate to about 25. The car suddenly became utterly non-responsive. We have noticed that the parking brake randomly goes on while driving which is bizarre, but in my semi-panic over having no power while driving (which has only ever happened to me 40-some years ago when I ran out of gas), I did not check to see if the parking brake was on. I immediately looked at the gas tank, though. I put the brakes on and stopped the car, and then it operated normally when I tried to accelerate again. This is a HUGE safety issue! It will be interesting to see what the dealership mechanic tells us. The first time it happened, my wife was getting onto a four-lane highway. She was turning left. She had normal power to accelerate across the median and then pushed the gas pedal to accelerate up to speed. The car suddenly had zero power. The speed limit on that highway is 55 MPH, so that could have been VERY dangerous.

[dapdrums]

1 week and 700 miles in on a 2024 Telluride and you are absolutely right that any mode is somewhat delayed/unresponsive when you hit the gas. What the heck? Once it kicks in, it accelerates, but problematic at an intersection etc...

[richcapra]

I experienced that with my Sorento. This is because the traction control keeps the RPMs low so your wheels don’t spin. It can happen when it’s dry as well if you turn on gravel or a bump and it detects wheel slipping. You can override traction control so that’s your solution.

[myfamilyy]

I have the 2022 Nightfall/Sky model, thank God I'm not experiencing it in Canada. Sounds scary for sure yikes! Hope there are good updates on the situation!!

[truth]

The problem is that the computer is sensing no traction. If you want to get rid of this problem, put on some winter rated tires that don't turn into hockey pucks when the weather gets cold.

[leeklinghoffer]

Whole- heartedly agree with you. I don't have the trim line with snow mode, but that lack of performance is definitely a huge safety concern. My advice is to bring it in to Kia at least 3 times for the same issue. If they can't or won't fix it, you're on your way to being covered by the "lemon law". You should be fully satisfied with a brand new car and, aside from the safety issue, it sucks the joy out of owning a new vehicle... especially one that is so luxurious and highly acclaimed. Good luck to you.

[Callmepapimami]

wow this is crazy bad ive heard their service senters suck!!

[mysolarexperience]

Thanks for the info, I was thinking about buying a Telluride, but probably won’t buy one now. Maybe checking out the similar Hyundai Pallisade. Hope it doesn’t suffer the same issue, otherwise will keep shopping. Maybe consider a Honda Pilot instead

[Shnickers]

Well me and my wife work going to test drive a 2023 Telluride this Thursday, this just crossed this vehicle off my list. Looks like we’re gonna stick with the Highlander I mean this is a huge issue that could completely destroy Kia‘s reputation. I am very glad I saw this video but also kind of sad, maybe will wait for the new Chevrolet traverse to come out…

[dw.]

We took delivery of our 2023 Telluride SX on May 23 of this year. Because it’s Summer, I haven’t tried Snow Mode. Only thing that is slightly annoying is the door unlock feature with key fob in pocket. Slight depression in driver/passenger door handle where I think there was a button on previous models. So what I discovered when approaching the car, either side, a little light illuminates the door handle well, and it seems to unlock when your hand enters the handle area. Interesting mode. Thanks for the report. Will check the snow mode out this winter here in upstate NY

[kgindpls]

Thanks for posting, good for customers to know and Kia to get on it bc that’s ridiculous

[rufus]

That's so unsafe!! That's why I don't mess with any brand other than Toyota! I just got my Grand Highlander, and it's INCREDIBLE!! I'd swap that thing for a Grand!

[silverhorder]

Sounds like a defective electronic module. Perhaps a shifting module. Unfortunately mechanics are trained to plug into diagnostics nowadays and unless a dash light is indicating something wrong it won’t tell.

[BamaShanks]

I wonder if you had the differential locked and were turning on each occasion?

[rxdriver]

That’s the problem with all new cars today, everything’s electronic. The throttle and parking brakes on all new vehicles are ‘drive-by-wire.’ Give me a good old-fashioned mechanical accelerator and parking brake any day.