This Folder is Empty USB Connected Samsung Galaxy-6 Solutions

Fix the This Folder is Empty error message when your Samsung Smartphone is connected to a PC using these six (6) solutions.

[iluvmakeup]

None of this worked for me. I almost had a heart attack because by clearing data, which I listened to you and did without thinking, all of my photo albums, over 5000 photos, were deleted!! Thankfully Samsung helped me to recover them via Google Photos.

[Ian-syyb]

Hi, thanks - been trying to fix for a while. Solution was to try your suggestion of using the usb slot at back of computer. For 2+ years never had an issue with either of the front 2 usb ports, for some reason today the front 2 ports didn't work (tried different wires) however using back port worked first time. Great suggestion thank you

[harrymane]

Thanks man! Nice simple instructions for a quick fix.

[JereBlum]

5:05 worked for me and I had this problem with a Galaxy S7. Thanks a lot

[_Vinny_br]

First of all, I would like to thank the author of the video, since there is simply no literature on this subject. I think it would even be a recurring problem, but it doesn't seem to be, not with everyone. I have 2 devices with this problem, one of them for over a year.

I was looking for this "media storage", imagining that the file was in its original reading. However, my device is in another language, I had to translate and logically the word is totally different, which led me to believe, for a moment, that there was not this option, Lol

I ask you: 1) Should I click both "clear data" and "clear cache" ? The question makes sense, I'm afraid of losing my files, have you thought? My photos, documents or videos. Total data appears to me: "234Mb" and 86kb of Cache and 40Mb of application.

Are you sure it won't delete my files ? Thanks!!

[sairascreations]

Thank you much I just fix the issue after couple months of stress as I couldn't open anything from my phone to laptop 🙌

[RandyTenzin]

I think it improved things. I have a Xiaomi phone and there were Windows drivers made by Xiaomi for my phone's specific model that I installed. Thanks for the video Ricardo.

[Nick-kqsw]

Ha, I didn't realize it was as easy as unlocking my phone. Now I can see my folders! Thanks!!

[sgoweb]

The unlocking device worked for me; thank you!

[alih]

So Helpful did not know about lockscreen issue thanks

[els-mariejohansson]

Thanks. The first was right for me. LOL. So easy. Thumbs up for this video.

[eccsubs]

just went through the whole hassle of troubleshooting, figured out it was just that it was on charging, not file transfer. Thanks

[arbabraiyan]

Could fix it just followed your first solution! just unlocking the phone showed the files and empty error is gone

[DrTeddyMMM]

Thank you for all the info and tips you provide! You're the best! ✌

[samdavepollard]

lifesaver
first one worked for me (needed to allow access on my phone)
i should have realised this earlier, given that my iphone used to behave in exactly the same way
many thanks for sharing your knowledge

[Raynestorm]

Thanks for this! Allowing access worked like a charm. It didn't come up the first time because I didn't unlock the phone first. LOL

[robertmabe]

I was watching this a video pop-up from one of the drop down question boxes on Google (I hope that what I'm describing makes sense). I clicked over to "Watch on Youtube" just so I could comment and thank you for helping me with this issue!

[thawiseninja]

Thanks bro i was stressing out thinking my PC or phone 📱 was broken ended up being the cable 😅👍

[gmoritzlast]

locked. Never was a problem before. microsquish stuff - - fe!! Thanks a lot Ricardo.

[JimmyDean]

wow thank you. simple as unlocking the phone