USAA Tried to Pay Us $18.14 How Did We Get $2,080.00? Diminished Value Claim | Full Story + Tips

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Diminished Value is something that I had no idea existed until I was in a car accident earlier this year. The insurance industry's best kept secret that they definitely DON'T WANT YOU TO KNOW ABOUT or question their methodology of calculation.

★ Emails and Responses - Coming Soon

Our accident and diminished value claim was in Texas but it should be very similar in most states like California, Florida, New York, Illinois, etc.

Index of Video
0:00 - Intro
1:07 Disclaimer
1:39 What is Diminished Value on a Vehicle?
3:20 Diminished Value Tips
9:30 Diminished Value Claim Process Overview (from my experience)
11:00 Car Accident Story and Diminished Value USAA Experience (Starts)
19:46 Demand Letter (email) #1
20:43 Smells like Insurance Bull 💩
22:40 Response from Texas Department of Insurance for Complaint on USAA
24:13 Demand Letter (email) #2
25:44 Filed Lawsuit (small claims court texas)
27:50 Served Papers, Court Date Set, Certified Mail from USAA lawyer
30:07 Insurance Settlement Offer #1
31:40 Insurance Settlement Offer #2
33:21 We won!
33:28 File a Non-Suit with the court in Texas

If you have a diminished value claim in any of these states please drop a comment about how your experience with diminished value went.
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada
New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

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Tags:
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I appreciate you so much for this video! literally everything that happened to you, happen to me, I followed all your steps in this video, and turned my original $396 DV offer into $3000. 👋🏽🏆👏🏽

shyrat
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Yes, proper action on your part. And beyond, if you receive a judgement from the small claims court that doesn't ensure you will receive the judgement amount. At that point you must wait the legally specified amount of time for payment then exercise a lien against the other party, which includes having an appropriate agent such as the sheriff, to tag items owned by the defendant who lost. Then you must wait the appropriate specified time again for the defendant to pay. If at that point no payment is received you can then authorize the tagged property be sold at a sheriff's sale or other appropriate specified legal mechanism. I've used this process myself and it also requires patients and perseverance. I once had a new car dealer to have cars and desks in their showroom tagged in plain sight of perspective customers. They wound up paying me in total so they could remove the sheriff tags, pronto. Thought you'd enjoy that info. as well.

aday
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Thanks for this. Im 66 and had never heard of this. My Father used to say "The nicest buildings in the world are owned by insurance companies and there is a reason for that"

ENGINESHOPJOE
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Thank you so much for this, I’m in a super similar situation and am bracing myself for the process. My car is only a year old with 20, 000 miles, pre-accident was worth about 25, 000. And has 8, 500 in estimated repairs. So I absolutely want to pursue a diminished value claim. This is an incredible resource, and from the point of view of a regular person and not a lawyer is so valuable.

evelynvollmer
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That is crazy. USAA definitely paid more money by paying people to respond to emails and hiring that attorney than if they just paid the initial amount from the start. Good job going after them king!

boosti_alex
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Thank you for sharing very detailed man. I am an immigrant citizen living here in the State about 10 years. I did mine after i watched your video. My first time dealing with court in my life. Everything is exactly like you said. So mine is took like 60 days total I think. I ended up getting over $4500 from $36. It's not easy but it's worth it. Your video helped me alot so I am not worried at at when the adjuster trying to play me. So thank you very much.

KhaiMok
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Hey man, I just wanted to say THANK YOU first off. I am near Dallas as well, earlier this month a lady hit my parked vehicle that didn't have a scratch on it and did over 8, 000 dollars in damage. She has USAA as well, so your step by step guide has been a LIFESAVER! I just got my vehicle back yesterday from the bodyshop, and I just talked to their adjuster/claim rep about diminished value this morning because of your video. Funny enough I just got the same forms to fill out from USAA to start that process. I already took your advice and reached out to Tiger DV as well to get a estimate/claim from them. Basically I am using your video as a playbook to go after what I am owed. Thanks again man! Your video has helped tremendously!

SCUBATrey
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I'm about to embark on this process. My car was rear-ended 8 months after buying it brand new. The body shop has had it for almost 2 months and USAA refuses to do anything about a DV claim until the repairs are completed. I sustained a whiplash injury and it further complicates things. The body shop gave me an initial estimate of 6K in damages. My car barely has 4, 300 miles on it and has all premium features. I'm not looking forward to this process.

tiffanyp
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Just want to thank you very much for putting and taking time for putting this video. I was feeling discouraged, lost, hopeless but this has ignited me again. It’s not about making money but it’s out of principle and what is fair and going to follow your steps to help me with my case greatly appreciated all the information from your experience 🔥🙏🏻

ogtuqke
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I'm going through this now and it's been a nightmare. The adjuster told me once my car is repaired I won't have Diminished value. Finally got past that but she and the adjuster who worked up the estimate have lied to me. Have spent hours researching and my car isn't paid for so any after market parts could void my warranty. I have a good idea I'll end up filing a lawsuit although I don't want to. The at fault driver was driving a company car and I didn't realize until after we left his name wasn't on the card. Thanks for your video. I'm a 65 year old grandma trying to battle this out and I'm really sick of insurance companies who just won't do the right thing. Love your video and appreciate the time you spent on details.

nanaable
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Hey, Dear Sir! Was following You since the days of You walking around selling college sports jacket on some sports event to hammered dude donno how many years ago. just wanted to wish You the best from the bottom of my heart! Greets from far UKRAINE!

volodimirkun
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Glad it all worked out for you! Glad you shared the process!

azaleasage
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This video is fantastic. Very well put together, time well spent!

Rickyfyied
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It's a lot of good info in a short-ish video. My take is that insurance companies will double talk you to death if you let them. Your info is a nice set of notes on what to expect (get your Vaseline ready!) And how to keep your wits about you in dealing with something like this. Most folks will roll with the first offer even if it's as stupid as the one USAA made to you. Kudos on fighting them and winning

Corvidae
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Dude! Thank you for this video. I’m dealing with the same issue with AAA, the at fault insurance company. They’re making things difficult as expected. Seems like a long battle, but worth it. Thanks again 😊

Volcomsd
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Thanks for this! My vehicle was recently involved in a hit and run and USAA sent me the Diminution Form and I was Uh... what the heck is this?...lol... I had to look it up. When I read about it, I was very grateful they offered that to me without me even asking because I had no idea this was even a thing.

TheVampireRove
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Your steps have followed mine almost exactly. State insurance board was no help. I now have an offer of about half of what I feel they owe me. Looks like it’s time to file a suit. Great video!

DougForce
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Thank you so much for showing every detail of the process. I am trying to file a claim to small claims court in here North Florida, I will update you here at the end of my case.

KhaiMok
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Good information. I'm going though the same thing with State Farm. My DV appraisal was for $6, 950, they offered me $66.50. I am attempting to subrogate through my insurance company but I am fully prepared to go to court. I'm being sure to keep up with all my time and expenses.

gapeach
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Tiger DV gave me $7800 appraisal, Tuesday, going to the repair shop to get an estimate, and go from there following the steps you took. Thank you for this video.

moneytalkwithoz