Consumer Reports’ 2024 Cars Reliability Results

Consumer Reports' 2024 Cars Reliability survey reveals important findings on hybrids, EVs, and which brands make the best vehicles. We asked CR members about issues they’ve had with their vehicles over the last 12 months. This year, we compiled responses on more than 330,000 vehicles and combined those findings with 10-years of reliability data to calculate predicted reliability ratings for almost every new vehicle on the market.

[rot]

I'm a fan of EV's, but I'm also a fan of the truth. I want objective reliable data. Thanks CR!

[dboucher]

I drive a 2014 Lexus ES 300h and I haven't had a single problem with it since ownership and I'v had it for years.

[CharlesBurris-qvdj]

Still driving my 2005 Prius with 200K miles.

[Buc_Stops_Here]

That is a change. Originally, CR was saying that EVs were most reliable because they were simpler machines with fewer moving parts. Now with longer term data they have figured out that EV cars are actually not that reliable. Tesla is mid-range on reliability, the best EV maker around and still not that great. Toyota, Honda, Mazda - those brands hybrid and gas engines are far more reliable for now.

[dmunro]

Plug-in hybrids from Toyota are top notch. No issues at all on my 2020 Prius Prime over 3 years of driving. My 2022 Model 3 RWD has been trouble free since purchase.

[DanielBeard-btmn]

My Pinto has yet to be rearended, so I'm good on the whole fire thing. 🔥🔥🔥

[billyrock]

Toyota Hybrid #1 option 💯 ✅

RAV4 Hybrid- Topgun 🌎 🌳
Camry Hybrid- Topgun 🌎 🌳

[TheNortheastAl]

Thanks CR for reporting the truth. I just resubscribed a few minutes ago. Honest testing of consumer products is very important, especially in this economy.

[COSolar]

Given that most EVs are new models, it is not surprising that as a group they would have lower than average reliability. CR has pointed that is true for all vehicles regardless of the power train used. Pickup trucks as a group also have lower reliability ratings but people keep buying them. Our EV has been trouble free for two years but that’s just one data point.

[johnmarlowe]

I have had nothing but regular maintenance on my 2010 Prius. Wow.

[andrerodriguez]

My EV Model 3 has had ball joints replaced at 20K miles. It’s a well known common issue. That is a weak point on its suspension, so what is CR talking about. They were replaced under warranty. Most ball joints last 100K miles on the average. I have to say, nothing else has gone wrong with the car, other than the 12V battery replacement. Tesla makes great EVs. Nothing else compares to the technology in them.

[littlejohnny]

If you are old enough just remember that this is the same Consumer Reports that rated cars by the number (or lack thereof) of cup holders! Their data comes from subscribers who are sent questionnaires rather than any expert information. The best way to find out what your idiot neighbor thinks about their latest SUV.

[shahulhusman]

Well debating a crv hybrid vs an ionic 5... I think I'll go Honda

[Semmster]

I must be one of the luckiest EV owners. I have a 2017 Nissan LEAF, second-hand.

[jd-pynm]

our prius prime was pretty solid just needed a battery 12v replaced within 2 yrs we've owned two of them over 5 yrs would buy again

[stanmarcusgtv]

insurance rates are soaring for EVs while EV resale values are plummeting - recently researched renting a car and the cheapest were EVs because no one wanted them PLUS EVs are heavier and cause more road wear yet owners still get to use the roads w/o paying their fair share for them

[marchanson]

it's still relatively early for the EVs, but hybrids have been around since before tesla, not to mention the prices of some of the EVs that i've looked at are too high, but in the future competition and quality/reliability will take hold

[dgw]

Lemme get this straight, manufacturers are building EVs that have more problems than ICE vehicles despite having %30 less parts than ICE vehicles. How is that even possible?

[voterdown]

🖐 There is a reason why dealers are sitting on huge inventories of EVs that aren’t selling (including Teslas, who have had 6 price drops in 2023 alone!). EVs were brought to market before the technology, battery range etc, was ready. We rented a EV and it was a pain in the butt from start to finish! 🖐🔥🔥🔥

[willnotcomply]

I won’t even own an electric golf cart, I definitely will never buy an electric car…