How to Fix Outlook Error Cannot Connect to Server? (8 Solutions)

Timestamps:
Introduction: 0:00s
1. Make Sure that Account Credentials and Exchange Server Names Are Correct 1:17s
2. Verify that Outlook is Online 2:02s
3. Make Sure Your PC is connected to the Network 2:33s
4. Check the Microsoft Exchange Server Connection 3:18s
5. Repair Your Outlook Account 3:49s
6. Disable Extensions/Add-Ons 4:33s
7. Rebuild Outlook Data Files 5:09s
8. Reinstall Outlook 6:00s

How to Fix Outlook Error Cannot Connect to the Server?

▼1. Make Sure that Account Credentials and Exchange Server Names Are Correct
Step 1 - Go to Outlook on your PC.
Step 2 -Navigate to the "Tools" menu on top and then select “Account Settings”.
Step 3 - You’ll be prompted to the “Settings” window. Under the “Email” tab, choose the specific account, and click “Remove”.
Once your Outlook account is successfully removed, go to the home page again and log-in with the correct account credentials.

▼2. Verify that Outlook is Online
Step 1 - Launch Outlook on your PC and tap the “Send/Receive” tab.
Step 2 - Click the “Offline” button to disable Offline Mode.
At this point, Outlook will automatically start connecting to the Server.

▼3. Make Sure Your PC is connected to the Network
To check if your Internet is working fine or not, try loading a different web page on your browser. In case none of the web pages open or load at a slow speed, go ahead and restart your Wifi router or contact your Internet service provider.

▼4. Check the Microsoft Exchange Server Connection
Step 1 - Launch Outlook and click on “Tools”.
Step 2 -Select “Account Settings”.
Step 3 - If there’s a technical issue with the Exchange server, an orange color icon will be displayed next to your Exchange account.

▼5. Repair Your Outlook Account
Step 1 - Go to “Account Settings” by following the same steps that we used earlier.
Step 2 - Select the account that you want to fix and click “Repair”.
Step 3 - You’ll be asked to enter your account credentials to continue further. So, make sure to enter the correct username and password.
Step 4 - Click “Next” and let Outlook automatically diagnose and fix the error.

Even third-party extensions/add-ons can trigger the “Outlook cannot connect to the server” error. So, if nothing works, try disabling the extensions one-by-one and you’ll be able to find the culprit extension within a few minutes. And there are more tips that you can try one by one from this video, Keep watching and I hope the outlook not connected to exchange issue will be fixed.

#Wondershare #WondershareRecoveritDataRecovery

[elcarfer]

Thank you for the tips! Another possible reason to have Outlook not connecting is having the wrong date/time configured. I just had that happen randomly, tried everything said and this video with no luck until I noticed I had the wrong time on my laptop. Changed it and it did the trick.

[mrfibuli]

Just saved me a call to IT thank you very much

[armansh]

Man, that was a great informative video. One of the best. 🙂
Well done, and thanks million 😉👍

[patrickalarcon]

Woke up today and my outlook stopped working, watching this video I was able to fix the issue, thx!

[leslienichols]

Within the first minute and 1/2 of your video my problem was solved! Thanks for posting this and definitely will be subscribing!

[johnsims]

Thanks very much, spent hours trying to fix the problem, auto repair did it !

[geoffreyhalo]

for me i often have this problem with users, it's very often related to connecting to microsoft exchange server. I ask them to task kill outlook in the task manager, open it in safemode (win+r and type : outlook /safe), see if it says connected. If not close and task kill it, open outlook again in normal mode.

After that : find the outlook icon in the taskbar > ctrl + right click > connection status > reconnect. Wait 2 mins and outlook should login. OFC it'll not work if the profile is broken

[dannad]

Thank you for your help. I am no computer wizard, and I have just started to tackle trying to fix my computer on my own. Thanks for your tips on outlook, it solved my issue.

[Brett]

Thanks. The rebuild data files worked for my work computer. Thank you.

[kritter]

Be careful!!! I tried deleting data files as suggested and now my pc is worse than it was before I started troubleshooting. Outlook DID NOT "start rebuilding the files automatically".

[mklightemup]

Yes this helped me. Can you please do a video on these 3rd party add ons? In terms of what they’re used for, which ones to have on and which ones are safe to disable? Even if you could reply to me here I’d very much appreciate it. Cheers

[roughryder]

I have a User who can't even launch Outlook. It keeps asking to manually type in the Server settings info. This step is usually automatic when creating a new Outlook profile.

I've tried creating new Outlook profile, Renamed OST, ran a repair, tries to run in Safe Mode...neither works.

[kdccmministry]

Very clear and informative
Yet to follow the instructions and will let you know how it transpires

[John_II]

Great guide! Easy to follow and easy to try the solutions as you go.

[Idrisbahce]

Deleting the data files did it for me, thanks for the video

[mcmillangriffinsmasanga]

Very clear explanation. I enjoyed the tutorial!

Also, kindly make a tutorial dedicated to HOW DOES THE ISP AFFECT THE FLOW OF EMAILS IN OUTLOOK. I just know it does affect, but HOW and WHY that is so, I don't know. Please, do a tutorial on that. And kindly tag me so that I don't miss it.

[matthewcarter]

Outstanding tips and tricks. Really helpful.

[BindaazTech]

Hi, My outlook not login on LAN network but internet is working and am trying with wifi router LAN on my laptop its working.. there is possible someone block something related to outlook.

[elaynemoore]

OMG THANK YOU THANK YOU THANK YOU easy with your help absolute legend

[livymarilyn]

Very functional bro to send campaign emails.