DO NOT BUY A DELL LAPTOP!!

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DO NOT BUY A DELL LAPTOP!!
#dell #computer #laptop
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An experience laptop repair technician . I'm sorry but I think you're 100% wrong, no laptop manufacturers 100%, but Dell latitudes are one of the best laptops that provided good self repair for Dell laptops. I have had multiple Dells and I could tell you right now HP's are the worst . When it comes to Dell, it really depends on the model but most Dell models are easy to fix.

ap
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Not my daughter using my 8 year old dell for college with no problems. Not me still comfortably using my 2 year old dell with zero issues

greatleapforwards
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Lol.. She definitely spilled a full cup of water right on the keyboard and never told you

calholli
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I bought a used (2 year old) business laptop, a 2013 Latitude E6540. It's now a decade old and it still runs like a champ. I5 processor, 64 bit, 16GB memory, true full HD 1920-1080 graphics, extended-run battery, blu-ray/DVD drive. The thing is built like a tank and still blazingly fast. I bought a more modern used Dell four years ago and it works great too. The E6540 is now in an unheated cabin in Maine and gets used during the Summer. The thing is now subjected to -20 degree temperatures in Winter and still runs great. Never had any problems with any Dell!

paulh
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I have owned several Dells, heavy use. All were business oriented units. My main problem has been heat management, very toasty, sometimes fans died. I've used other brands, they all have problems.

swarinj
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Hi, I'm an IT professional. I do not work for Dell, although my first tech job was doing Dell tech support in the late 90s. This isn't a "Dell" issue. This is a "consumer laptop" issue. Most major PC makers have two different lines of PCs. They have a business line and a consumer line. The consumer line is designed to be competitive on price. It is for people who walk into a store and look at a few different products and chose the one that's $20 cheaper than the others. The Dell "Latitude" line of laptops is designed for and mainly sold to businesses. They have longer warranties and last longer. When you buy a consumer laptop from any company its a crap shoot on how long it survives. Personally, I would avoid anything that claims to be a "gaming laptop". $0.02.

brandondeyoung
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I have a dell laptop that still works after 13 years of use and i still use it to this day.

guest_
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I agree with the fact that it depends on the consumer or business models of their laptops. My wife had an Inspiron that lasted just over a year before the hinges gave out, then the screen cracked because of the hinges and we had other problems and finally scrapped the laptop. By contrast we have 2 Latitude laptops that were bought locally as refurbished and are tanks. They run many hours per day and just keep on going. I have upgraded some of the components such as more RAM and SSD and they just keep humming along. And though Crucial RAM is suggested as the most compatible Dell RAM, we have Samsung in one of the laptops and Timetec in the other and again they just keep on humming along. So Dell Latitudes get a big thumbs up from us!

johno
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Most of my computers are Dell and I've had them for quite a few years. A friend of mine who I purchased a Dell for back in 2011 has had it for the past 12 years, have used it constantly and it's only now packing in. It could be a one-ff thing or it could've been down to how it's been used or taken care of.

My biggest issue with Dell laptops isn't the reliability but the heat management.

wdbsurfer
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As others have mentioned, I think it is mostly a consumer level pc issue. So its always a bit of a gamble, sadly.
For reference, my DELL G3 has been running for like the 4th year now. Heavy use too: Blender, AutoCAD, AAA Games. I did swap out my hard drive and added more RAM, but otherwise it is still the same as i bought it.
I've had absolutely terrible experiences with HP, so rightly or not, I'm scarred on that brand...
But the ultimate workhorse I've ever had was an old Toshiba that outlived three operating systems 😅

Uncivil-Engie
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Did you try taking out RAM module(S) and putting back.or tried swaping with working other RAM modules(s)?

GetWisdomTV
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I completely agree, I own a Dell M2800 which I used as a CAD workstation for two years. Then one day I was prompted by Dell to Update my drivers. I did so and my screen froze. After geek squad looked at it they said it was a driver issue. with the Intel/AMD Graphics 4170 Firepro Drivers issue. Laptop still works but still freezes up after 15-20 mins of use.

jameserasmus
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I got my Dell laptop (G5 15) 4 years, got it on black friday sale and it still works perfectly fine. I use it for university work, I even have autocad and photoshop on it, both running smoothly. And I play games on it, bunch of them, and even have Genshin and Sims (with all DLCs) for my siblings. It never crashed or anything. So I love Dell laptops, this model especially, but maybe that's just my experience

clada
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I had a dell 15" (can't remember the model) 7 years ago and it lasted for 4 years (had it repaired twice). I bought a dell XPS13 2 years ago (over US$2, 000 in Asia) - have had problems non-stop. I have taken out a 3-year warranty so they will still repair it. It's just annoying that I have to keep calling them and they have to keep coming to replace the motherboard (it's been replaced twice in 1 year 3 months time).

wendytsui
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dell sells over 64 million units world wide one laptop doesn't seem to be indicative of an across the board problem to write off the company completely but it's definitely good to be aware of these potentials. thanks for sharing

benblackburn
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I had a Dell laptop and am currently shopping for a new one, the last one I bought was a Latitude E5470, I purchased it with 3 years of warranty, in that time the only thing that went wrong on it was the battery/charge system which I had replaced within a few days using the warranty at home service. that computer was purchased in 2016 and it just now bit the dust. at this point instead of getting it repaired, it is just time for an upgrade. when you buy entry-level electronics you get them. Dell has quality products but don't look at the cheapest option and expect the quality of the higher end options

james
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Do not buy HP either!!! I lost three HP laptops (all had black screen) and lost expensive HP printer right after warranty!!! They are designed to die after warranty. Now I'll not buy from them even toilet paper !!!!

IksinskiTomek
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Bro, you just had a bad specimen. Don't slam an entire company for a statistical inevitability. There will always be the random laptop that dies unexpectedly, regardless of manufacturer. I'm using an 8 year old Dell laptop right now with no issues.
Also, we have at least 2 years of warranty for all electronics in the EU by law :P
Also, any diagnosis you get over the phone is gonna be a wasteful one. The whole motherboard isn't dead, it's probably just some one chip. Take it to an actual repair shop that fixes motherboards. The actual dead part probably only costs 5 bucks and your expense would only be the labor.

xxDrain
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Mr. Gizmo, I understand what you wen through: I purchased a Dell Inspiron 14 5000 ADM Ryzen two years ago from Costco and it is a piece of junk. Only one or two months after purchased, I started to have the following issues: computer fan too loud, computer got really hot, freezing at start up & shut down, computer won't turn on (have to press the power button multiple times, computer won't turn off or on. At 2 years mark, the computer SSD suddenly died and I lost all information stored on the SSD. I spent a lot of time fixing this computer. I bought a new HDD and reinstalled windows. After all that work, the computer can now turn on but still having the following issues: turn off suddenly, freezing at start-up and shut down, won't turn on or off, taking very long time to start up and shut I am having so much pain with this computer. I researched on line and this model has a lot of your research before you buy one. This is my first Dell computer and I do not have a very good impression with it.

matthewtran
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I'm currently using a Dell AIO Inspiron desktop that I bought new about 2 1/2 years ago. It's working fine (though I suspect the fan needs cleaning), the first new computer I bought in almost 15 years at the time. The one thing I did do that I consider critical for ANYONE buying a new computer - buying a longer factory warranty. I bought the PC on sale from Dell's website, and bought it with a 2 year warranty precisely because with new systems, regardless of manufacturer, you have a small percentage of systems that fail either within or just after a one year warranty expires. When you buy new, always make your warranty at least 2 (years.)

davidsteinberg