Building Your Company's Retention Strategy & Measurement with MongoDB

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Advocacy comes by way of SaaS Brands looking at the various touch points and collections of the touch point ecosystem along user/product/service experience chain that can be planned, designed, measured to be repeatable and impactful for customers. It takes companies to step out of the measured, deterministic and reductionist view of analytics and look at the large/big picture synthesis of how to separate parts of the business customer interactions create the human experience.