What should I do if the device has been added by another account

[sdarfvsdxfvb]

Hi. Is there any way to remove a device from someone else's account? I recently bought a DP2C peephole camera from a pawnshop - whole package, with instruction, mounting kit etc. But I cannot add it to my account because it has been added by somebody else, and there is no way to contact this previous owner. Can you help me with this and remove this device from his account? It would be nice addition to my other EZVIZ cameras, but if I can't connect it then I will have to throw it away - waste of money and natural resources. Please advise. Cheers!

[kamalkesher]

how to add to laptop if it is already added to another device.i.e mobile

[PHBenchoy]

We buy the unit and it allready have account how to delete it???

[komalkadam]

Hi i have and issue with my cctv that is the mobile with which i have registered with the no it has been lost what to do 😢

[AshGM]

I send you an email for support but I didn't get any replay, it's been 2 days now

[stevenpandean]

i want to unbind and forgot my email

help me please

[kip]

My camera is jumping on my WiFi but some one else's IP address... It did it itself I couldn't add it and it's been installed by the roof so all this bollocks about resetting can't happen unless you want to foot the bill for it to be done.

[dmjiusb]

Hey there i forgot my old email and i have a new phone and email but the same camera how do we remove yhe old email

[miumiumiaomi]

This is the most useless setting in all the cloud devices I have used...I do not fxxking have two mobile number at the same time...how am I supposed to delete the old one???

[NMUNA]

Please help me. I tried it but it didn’t work😭😭😭🙏🙏🙏🙏🙏

[dinidulakruwan]

how to fix this 'The device was added by non-ezviz account.