CrowdStrike says fix deployed for issue causing global tech outages

Industries and individuals relying on Microsoft software around the world suffered an outage Friday caused by a technical problem that global cybersecurity firm CrowdStrike said it had identified in its software and deployed a fix for. CrowdStrike provides antivirus software to Microsoft for its Windows devices. Tony Anscombe, chief security evangelist for ESET, joined CBS News to discuss the issues.

[GoofieNewfie]

IT people are under appreciated, the entire field is completely misunderstood by anyone outside of IT meaning 99.9% of the world has no idea the amount of work, training, responsibilities, risks involved. IT isn't considered essential until things like this happen, and once we fix it, the hard work is forgotten, and back to working 15 hr days for crappy salaries and fighting with HR for raises and fighting with administration for more money to keep things secure and stable because normal again. Been in it for 30 yrs. Thankless job

[ericinla]

I WORK I.T. at a Fortune 100 Company. Today has been a huge mess for us. We have to fix each Server, Desktop, and Laptop that Blue Screened one by one. It's going to take days. Users are not happy.

[cdchannel]

Too much power in the hands of one company. That's what happens when you put all your eggs in one basket.

[nicholas]

Hope they have some billions set aside for the incoming lawsuits

[pragueexpat]

My employer is a tech company with emphasis on security and all employees use Windows, but we don't let whatever update Microsoft pushes to be installed right away. The company has a dedicated to team that tests Windows updates first and then pushes to employee computers.

[olivierbeltrami]

Stop using 3rd-party cloud stuff and turn-off automatic updates.

[akhilchandrasoma]

This is what you get when companies replace humans with AI.

[TheUltimateRare]

yikes that is rough. whoever had to fix this, I feel for ya, It must have been a LONG day.

[drcpaintball]

THERE IS NO FIX DEPLOYED!!!! YOU NEED TO PHYSICALLY WALK TO PC AND DELETE AFFECTED FILES. THIS IS A LIE.

[vulcand]

Bs, you cant push the update to systems which already blue screened. You need to delete a file in safe mode before the system can boot.

[worldlife]

This is a wake up call to the world. We can't rely solely on computers for our daily lives. There always must be a manual back up system in place.

[duncanstewart]

This outage did not take anyone's data. It made the host computer that can use the cloud for storage to shut down in a coding error. No data was pirated or could be pirated by the vendor.

[terrygelinas]

My question is the testing process for this deployment, including roll-out to good small representative sample of workstations first.

[salahuddinyusuf]

My friend who works in IT is prolly working overtime right now.

[wigglz]

Ummmm you can't apply the fix if your machine has the BSOD. 9hrs so far on my outage bridges.

[Woodzta]

Yep, as this guy says, there is no real "fix" outside of our manual intervention. CrowdStrike might call it a fix, but that does not fix what has already been broken. We need to go and delete that file from the command prompt from the recovery environment as I had been doing for hours today...

[BryanK-yy]

Surely this is end for crowdstrike theyll have trillions in lawsuits the company will fold

[FireflyHomestead]

companies used to vet their own security patches and test them, then came the "service" industry and the "service" does it for you and it becomes global and takes the local IT out of the mix except when there are problems, but the "real fix" is when they GLOBALLY push it out. The Global Centralized needs to go back to Decentralized and let business who know their business take care of their business and test the patch for THEIR environment! There wouldn't be worldwide outages if business went back to taking care of things themselves.

[Noderwhy]

For all the people who say this is what happens.
Really?
Seems pretty significant to me, and at a global level?
No, this isnt something that just happens.
No matter the reason.
It is good to acknowledge our moments of weakness.
Its how we keep stuff in order.
Do not normalize poor quality control.

[richyjay]

Humanities modern downfall is an overreliance of technology.