Tips on Scaling Customer Care from Zooplus and Freshworks

At The Family, we believe that anyone can become a great entrepreneur.

On June 18th, 2020 we hosted our Customer Experience Summit, an online event about applying CX principles to all stages of a customer's journey, and the importance of this often overlooked discipline for early-stage startups.

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SPEAKERS

Roman Melzer, Head of Customer Care at Zooplus

Arun Mani, President at Freshworks Europe