How to Improve Your Sales Process and Increase Business (After Hours)

What are the most important skills in sales? How to become better at sales and win more business? What you are doing wrong in sales and how to improve? Empty your mind. Be fully present. Listen with intention. Sales training for creative entrepreneurs.

Members from the Futur Pro Community gathered at our offices to connect, share, create and gain insight on their business. It's a deep dive on what creative entrepreneurs need to do to be successful. This is After Hours.

02:20 - context for how do we shut off the monkey brain
09:00 - how do we shut off the monkey brain
- Learn how to be human. There's a human across from you that wants to connect.
- Understand what's being said and what's going on. Demonstrate what you understand and acknowledge what the other person is going through.
- I'll only work with you if I like you and I trust you.
- Learn how to understand the question. Follow the clues.
13:00 - How does one get better at identifying clues?
- Clues stand out by being different
- You look for clues by trying to understand
- It's not that you're not listening, it's that you don't understand the intention.
- Break down what "clue" means
19:00 - Chris' story about Art Center
22:00 - How do you know when you get to the true assumption
24:00 - Why does Mo feel the urge to speak
- Direction is more important than velocity
- If you get me there, but "there" is the wrong place now I'm further than where I was.
- We speak because we're uncomfortable with silence
- If you want to respond, jot down your idea.
28:00 - How can someone become comfortable in chaos and in change and how do we react
- When walk in with an agenda, you become close minded
37:00 - When someone says something, don't do anything unless anything's asked of you. ***
- Ask yourself if it's something I can do
- Is it something you want to do
- How do you want to respond?
42:00 - The benefits of being present
- Trying to read people's body language
44:00 - How should you react when the client says "you should know this"
45:00 - S.A.L.E.S.
- Ask
53:00 - It's hard to forget our assumptions when there's pressure
- Try to be present to what's going on
- If you want the work, act like you don't want it
1:03:00 - Rewind this part, it's bada**
1:11:00 - If you have an expectation of how it's going to go, then you're going to be disappointed. Comfort in the chaos. ***
1:20:00 - Takeaways

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—
Host– Chris Do
Cinematography– Jona Garcia
Live Editor– Jona Garcia
Social Team: Elle Money, Alex Burlui
Typefaces: Futura, DIN, Helvetica Now, Calibre, Knockout, Champion Gothic
Futur theme song— Adam Sanborne

[todojunto]

I came to The Futur to teach me how to draw a logo and now they're turning me into a monk.

[newman]

This has got to be some of the best content on youtube right now. So glad I found this channel!

[fadence]

My biggest take away from this was to start recognising 'key' words within client meetings (and conversation in general). If they say they want something "fun", previously I would just assume they want bright colours etc. But now, I will ask them to explain what "fun" actually means to them. Thanks Chris.

[barthoebink]

Chris is like my personal therapist. I now feel a bit more in control while in constant uncertainty. Thanks Chris-Sensei🙏

[samuri]

This low-key functions like a therapy session. like.... there are SO MANY LESSONS here. wowz

[talasdaveable]

What an honor to be there! Thank you Chris @TheFutur for making this episode possible, and the opportunity to learn from you! I’m grateful!

[drawit]

Direction is more important than velocity. Right on point

[dorchy]

I love the way your ideas sound so concrete and rational. I acknowledge them and like them, and I often see them in the spiritual relams, appearing more often. So your practical way of phrasing yourself is a gift, unique and wonderful, while also teachable. Kudos sir

[mancpanc]

The futur kept me in design school when I felt I wasn't learning or getting anywhere. Now outside of school they continue to make me into a better designer, sales person, and communicator. Amazing content.

[marcelomoyano]

This video was great. What I got from this is, sometimes we don't remember that we are just human beings. The client is a human and they want to connect with us because they need help. We need to be a great listener and that will give us the clues to ask the right questions. Actually when a client listens to your questions they can also tell that you are really taking care of them. Caring. For real. That's the end up of the relationship we are about to create with a new client that is a human being before everything else.

Thanks for sharing!

[jmomillo]

I have an interview in 2 hours, and I just randomly watch this video, oh God, mind blowing keynotes, I'll try to apply what I learned and keep you posted thank you thefutur

[LarsWagner]

this isnt something for sales or business.. this should be heard by anyone !! so valuable content, Chris. Much appreciated !

[gosmow]

I'm not used to make comments on youtube videos, but damn, this one is amazing ! Thanks to everyone who participate in this video !

[LeadWithAdam]

Anyone else watch this 3x in a week and mindmap this convo? This was fantastic

[randyreed]

My personal side hustle of videography has exploded because all the sales and negotiating tactics I've learned from specificly your YouTube channel. I can't thank you enough for sharing your knowledge and mindset.

[SnezanaPetrov]

I enjoyed the session, Chris and the team. I'll make sure to listen to it again tomorrow morning...this time with a 📓. Thank you all. I hope you sit down together again soon. 🔥

[danieldogaming]

Thank you Jona, Mark, Ricky, and Chris. It was a great experience and very transformative. Be empty, and success leaves clues.

[ardobril]

When Chris started talking about the cooking basket example, I was able to understand a lot better Bruce Lee's quote "You must be like water" if you pour water in a cup, it becomes the cup, if you pour it into a vase, you become the vase.

You can't have the shape of a cup in a vase, it's not logical. You must in adapt to your situation, see what you have in front of you and give yourself the opportunity to experiment and learn something new.

I love it! Thanks Chris and to whoever reads this, hope you have a great day. Lot's of love.

[unquestionabletv]

We need more After Hours sessions. Love these, and miss the crew.

[johndejesusreynoso]

I had to rewind several times lol and THINK. Thank you Chris. I like when the team asks questions to poke my brain. 🙏🏾 kudos to all of you. Questions are more important than the answers.