Speech-enabled IVR by Freshdesk Contact Center

Key presses aren’t the only way to navigate an IVR menu now. With Freshdesk Contact Center's AI-powered speech-enabled IVR, your callers can use voice commands to find the right agent. You can always train your IVR bot to understand your customers better too.

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Additional Resources:

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Freshdesk Contact Center is an intuitive and easy to set up call center software which brings together advanced legacy of features like:

✔️ Automated Routing
✔️Voicebots
✔️ Multi level IVR
✔️ Smart Escalations
✔️Customizable Voicemail
✔️Call Conferencing
✔️ Unlimited Concurrent Calls

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