filmov
tv
4. Configuring business hours - Freshdesk Contact Center
Показать описание
Your phone conversations can be routed to the right teams based on their work timings. You can choose the right timezone of the team (anywhere in the world) and assign a business hours based routing logic for that team. Needless to say, break timings can also be incorporated thereby giving you the most accurate picture of your phone operations.
Freshdesk Contact Center by Freshworks
Freshdesk Contact Center by Freshworks