5 Easy Phone Sales Tips

In today’s world of selling, salespeople are distracted by shiny objects such as social media, email and all of the other technologies of today. As a result, the phone has fallen off the radar of most salespeople. This means that your prospects are getting fewer phone calls than ever before.

This makes the phone the single best prospecting tool in our arsenal today.

In this video I’m going to teach you five super easy phone sales tips that work every single time. Check it out.

I want to hear from you. Which of these five ideas did you find most useful? Be sure to just share in the comments below and I will respond to every comment that I can get to.

[farazahmedkhan]

1-call prospects early or late
2-drop the enthusiasm
3-pattren interrupt
4-have contingencies
5-focus on challenges

[jaybiker]

This guy is short and to the point and doesn't try to up sell his stuff. Very professional

[babyboy]

Also, keeping the energy calm will save your energy. A lot. Calm, assured, straight up cool.

[RutabagasINSandCastleS]

I'm too enthusiastic it explains a lot, thanks for the tip this really helped me i'm going to try this tomorrow.

[Massab]

I see that a bunch of ppl commenting on the "enthusiasm" part, not really understanding the message. I would say the message is to not be "Over-enthusiantic" but rather a "genuine-enthusiasm" - not too energetic, dull and sleepy. You adapt by hearing how the prospect/gatekeeper sounds and go from there. Great advice! Thanks

[cashflowpropertyexperts]

Number 4 is my favorite. If I am interrupting something I can reschedule at a time that is convenient to them. I am respecting their time. A lot of telemarketers do not do this. Great tip.

[coachpaul_main]

As usual Mark always does an awesome job with his presentations. 5 Short, sweet, simple, easy to implement tips that I know I'm going to use. Thanks Mark!

[marcstsurin]

i agree with number 2. false enthusiasm will expose your intentions to sell way too early, possibly turning that client off and causing you tho lose what could have been a sale.

[doctorbillzable]

I use most of these, but I really like #4. I sell moving service, so they expect calls, and a lot of times they are busy, and this is a great, useful tip. Thank you!!

[DinoAungpe]

Mirroring the customers energy, pace of talking & not sounding salesy but more conversational has helped me close alot of deals

[nadinefrias]

This is the best Video I've watched so far about Sales Strategy..I even compared what I'm doing during my calls and what has been discussed here. Now I know I'm struggling with upselling..

[michaelsammarco]

I think the last tip is the best. The funny thing is I just went on a interview for a job that is all about B2B sales. I'm excited for the position but have very few experience in that area of sales. I belive by me watching these videos even before my first day is going to be such a huge help.

[veganvintagegeek]

I like making late calls. My boss got mad at me because the day was already half over when I started my calls.

And he told me his top appointment setters are on the phone for nine hours a day. And to me that is to much, I like being on calls for eight hours.

Thanks to randomly finding these videos, the information has help me who is new to appointment setting.

And I'm glad Marc is under rated. He's become my secret tool that no one else knows about. And who I don't want any other appointment callers knowing about. This way they are not doing the something as me when making calls.

[johnbates]

For first-time or cold calls I have always found that very carefully crafted opened sentences engage interest and create the opportunity. For me there has to be a script right in front of me that I have agonised and changed over and over to get as perfect as possible. It has to be succinct, ultra clear in what it says, no jargon or catchy phrases and moreover makes it obvious in terms of how it links directly to what you know they need. As we only have words and sentences to engage interest and at some point persuade a person to purchase, then it makes sense to strive very very hard to find the words and sentences that really work. So it makes sense to perfect those words, commit them to a script and use them over and over, from the script but practiced to sound natural, which is the easiest part. Get the precise words right is the hardest. I then ask if they would mind if I email and outline to them and I use a powerful visually pleasing email which says it all in terms of what it is and how it provides what they need. Understanding and researching in detail what they need is so obviously vital. So the first call is designed to engage interest, but not sell. So I get off the phone and leave them with something interesting they will think about. I do everything to create a good impression and leave then with it. The email answers all their question and makes it clear I can deliver on their needs, even including prices if warranted, and calls to action. The next call aims to question, discuss and sell. Again, I don't rely on spontaneity, hoping to get the words right by chance, but aim to create perfect sentences, perfect questions, perfect comments. For me the calls are all about perfect words and sentences. Just calling and hoping you get the words right on any given day just doesn't work for me. For me it's about getting a process right and using it over and over.

[Mel-ixrl]

Talking about prospect's conflicts is a fresh new perspective! I didn't think of that but it would definitely help lead to a close. Thank you for the vid

[bonikasharma]

I got the 30 sec (which lasted 10mins). Really glad that I watched this video.

I wish I could learn from you more.

thanks a ton :)

[NeerajSathyanarayana]

Sharing the challenges prospects face is one good way to go about.

[scottclizbe]

I can confirm and agree with all 5 of these, especially #4. People are ALWAYS seemingly busy, especially business owners, but you have a job and your business hired you because your product and service holds value for these prospects. Stand your ground politely and professionally, and allow them to decline if the time is not right. My question is Marc, do you believe in the Columbo closing?

[VarunSharma-ryix]

I agree with most of the points like timing early n late, enthusiasm, but not agree with asking for 30 secs even if a person is super busy
Thanks for quality tips appreciate!

[Ian_R_Anderson]

I like the enthusiasm one and the 30 second one. Really great video btw!