Fix for the Windows Cannot Connect to the Printer Error 0x0000011b

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If you are trying to connect to a shared or network printer in Windows 11 or even 10, you might get an error that says cannot connect to the printer and also say the operation failed with error 0x0000011b. There are several steps you can try to get around this and we will show you several and then a way that should work no matter how your computer is configured.

Here is a writeup of the process.

Here are the other fix steps from the video.

Registry fix steps
Navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print
Right-click on the Print key and select New → DWORD-32-bit Value
Name the new key RpcAuthnLevelPrivacyEnabled
Set its value to 0
Reboot

Uninstall any updates that match these KB numbers
KB5005627
KB5005652
KB5005563
KB5005573
KB5005565
KB5005613

Run the printer troubleshooter

Check out our book titled Windows 11 Made Easy to take your Windows skills to the next level!
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Sir you are a live saver, I had 4 computers with this issue, now I can sleep peacefully thank you so much.

nitro
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Thank you. I have tried many other workarounds but only your solution works.

jdf_trades
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Thank you so much... This is a lifesaver.
I'm an I.T officer at my place of work and I battled with this since I resumed work today.

My situation was to try link a windows 11 system to a printer on the network whose host is Windows 8.1. (Not even Windows 10).

I almost downgraded the newly installed Windows 11 on the PC I was having issues on just to make sure the printer would be connected.

But after trying this out not long ago (5pm Nigerian 17:00 GMT+1 WestAfrican time), it worked out!!!

Thanks so much!

isaac-victorshonowo
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This helped. I was struglling with sharing printer from windows 11 and this fixed it. Thanks.

zex
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Thanks. Problem solved with your last step

PlantsJournal
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is this problem still exists after applying 04/2022 update on Server 2019 ?

isditsupport
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I've tried all of this but at the end it won't print test page from client PC.

mrdjanognjanovic
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It looks like everything is fine but when I send the test page it throws an error even if I send something from word. Any idea? Thanks in advance

VMMI
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didn't work. I did all the possibilities like I restart the client unit and from the server printer, still didn't work. but the other Client user has no error like this one but only 8 out or 100 computers can install the drivers printer without error and any fixing like you did., that don't understand that where is the problem

grangerhipe