How to Fix Monitor Issues (Official Dell Tech Support)

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If you are experiencing issues with your computer’s external display, watch and learn how to fix monitor issues with these troubleshooting steps that are sure to help fix monitor display problems.

00:00 Intro
00:08 Inspect Equipment
00:39 Test Ports & Cables
01:06 Monitor Self-Test
01:33 Update BIOS & Drivers
02:11 Update Video Driver

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TechSupportDell
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How am i supposed to do things in windows without video?

fuckcensorship
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How are you supposed to update your monitor drivers
if it doesn’t work?

johnlemons
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I have TWO WD15 Dell monitors connected to a Dell docking station (& then to a Dell laptop). One monitor is working perfectly; the other looks "dead". My first test was to remove the cables (power & connection) from the bad monitor and connect the good monitor with those - and the good monitor still works. Also connected the "bad" monitor with the cables normally used by the "good" monitor, and the "bad" monitor is still DOA. I wish these monitors had a tiny light on the front to show us that they at least have power. The power on/off button location - upside down - is too hard to see if the monitor "think" the power is on or off. So. All of these instructions are for ONE bad monitor. Does anyone have a solution or set of steps when one monitor is just fine and the other monitor seems DOA?

gloryb-tv
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How am I supposed to update my things if the monitor u guys gave me wont even connect to my pc

oneepicturtle
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1:32 what if your monitor does pass the test?

greginfla_
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Wait so you want me to update when my monitor isn’t able to receive video?

ammonshelley
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How am i gonna do any of this in the windows part when the moniter wont show me the screen it just enters power saving mode

Lucid-Rule
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my dell 8k monitor is too much heating in a hour. after that a horizontal line is appearing on bottom edge after too much heating. how to fix this?

SAZTheGamer
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hello
i have a dell latitude e6440
i cant display properly on my monito when the pc is fully charged.. but when it is <=99 it display well..but i want to work with it when it's on charge for perfomance sake..Please i need help

ivantchoumi
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Hello. I want to ask how can i reset my laptop to factory settings without losing files and apps

muhammadrener
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Got an issue with the S2422HG that I guess I'll be returning tomorrow. Fast movement causes something like ghosting but instead of the image it's Bleeding and light pixels.
The video didn't help so I suppose it's either faulty or just a shitty screen.

DemoNXCros
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You know what else would help? Fixing a buggy firmware last updated 3 years ago, never fixing the issues with USB-C protocol!

sasha
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my monitor is slow to wake up, it slowly turned gray from black screen then show windows screen

youraccountissuspended
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How tf am i supposed to update it WHEN IT DOESNT DISPLAY TO BEGIN WITH?!?!

oofin_tea
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Its a piece of crap. Work sent it to me. Im returning it tomorrow. Not going through all this nonsense. They can just send it back to Dell.


Produce a better product or expect a lot of returns

kevini
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none of it work and the app doesnt work as well :(

racaman
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Dell laptop is trash. I tried connecting 3 different monitors, dp cords and 2 different docking stations, all will work for a second go off and say no dp signal found. The stupid dell laptop just will not allow any monitors to connect to it

marlowstanfield
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It's a driver issue with Intel and Windows

TripFontain
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My dell s2721dgfa just died. Cant turn power on. :(

TheBruslii