DEALER SCAM: VW Passat With a SERIOUS Cover Up!

My customer bought this 2013 Volkswagen Passat recently and the heater has never worked properly. You won't believe what the dealer did to this car just to cover up the problem and make the sale!

#carrepair #carwizard #carmechanic #autorepairshop #automobile #cars #car #vwrepair #vwpassat #passat #scams

[edbenelli]

“Comes with a 5/50 warranty.” Five minutes or 50 feet from the dealership, whichever comes first…

[habbadabbado]

And dealers wonder why people loathe them so much…

[khareembruce]

Wow you can tell wizard was not happy with his customers getting scammed. I appreciate that

[jasonsmith]

Name and shame the dealer....only way they;ll stop this crap

[billbo]

I’m a weekend/shade mechanic that can work on my own cars (for the most part), so I was able to follow what you were saying. It’s so hard to find a mechanic that will tell you the honest truth about what needs to be fixed, what can wait, and not sell things you don’t need. It’s refreshing to see your videos. Thank you.

[WhittyPics]

What that dealer did sounds like FRAUD to me

[andrewthomason]

I have that exact car (although mine has a plain hood rod, not the kind with a hydraulic strut). The heater cores are notorious for plugging up. Although you don’t have to take the dash apart to change the core, it’s very difficult to push together the new core and the two pipes that come through the firewall. I would speculate that this car had its core replaced but the tech couldn’t get the connection made well enough not to leak, so he half-assed it with the Stop-Leak crap to get it out the door.

[timewa]

? Driver's Door has been repainted. 1:38
Also VWofA loves to pour a strange black coolant goo in the reservoir as per their 'Safety Recalls' on heater cores. Had one done years ago. Core plugged later, I pulled it. Guess what? They just inspected for leaks & put their problematic goo in the tank. The heater core I pulled was the original. So they did NOT put a newer improved core in at the time of recall work. Nope, just that black tar they are so fond of. Thanks?? I guess??

[ThatBobGuy]

Friend of mine had an early-2000's Saturn. Mentioned to me that his passenger-side carpet was wet. I was like oh shit. Did a little research and discovered that the heater core lives behind a little removable panel on the passenger side. Couple of plastic clips, and the heater core came right out. New one went in like a slice of bread into a toaster. Two new plastic clips, refill with coolant - the whole job took less than an hour. I was - as the Brits say - gobsmacked. Made me into a Saturn lover! And I agree with you: Why can't all manufacturers do that??

[malcolmboynton]

retired now. 50 years in chev, vw, benz, and volvo. advice to a car buyer. before signing a deal, go to service and ask questions. how much for a heater core, a/c evaporator/condenser/xvalve? starter, alternator, and other item that will normally fail. dash out or nose off for repairs is crazy . what makes any car a good investment is cost per mile in the long run.

[jblac]

I swear, I seriously cannot understate just how much I yearn to have a mechanic shop like Omega and the Wizard. I have found a few good mechanics here in Australia for my car, however I trust none of them as much as I trust the Wizard. If I caught wind of a mechanic like the Wizard, I would not hesitate to drive/ship the car long distance to attend that shop. No other mechanic would try and cut people a deal over a repair they were previously scammed on. It just shows the integrity of Omega and the Wizard.

[geraldscott]

Way back in 1975, at age 16, I got a 1970 Dodge Dart. Not long after got it, a core plug sprung a leak. It was virtually impossible to get to without pulling the engine. Now, pulling a 318 out of a 1970 Dodge Dart is not really a big deal, I have removed and installed dozens of engines since then. But I was 16, and not very experienced at the time. I put some Bars stop leak in it, and it held for more than 5 years, and was still not leaking when I sold the car. Those were such simple engines. Yes, you can blame whoever put that stuff in that car, but you can also blame whoever designed that nightmare of an engine.

[SquirrelWizard]

Retired mechanic here...like Wizard said, Pre Purchase Inspection!!! Dealers are scammers! Over priced and they like to buy junk to to sell to unsuspecting buyers. I only buy used cars from the original owners AND MUST HAVE all the service records!

[mikkol]

In Europe, the car dealership that sold the car would always be responsible for that.

[berkburak]

Hi from Sweden! There is another issue with VWs 2013-2020 model years with the coolant expansion tank that says" mit silikat". Theres a silicat bag that breaks down and dumps all the little sand like silicat bits into the soolant system. That silicat bag is there to prolong the life of the coolant but such a dumd idea to put a basic bag there. I got mine out :)

[CHUCKLES]

Friend's Jetta had intermittent entire dash shutting off & intermittent transmission going in and out of gear. After about the 3rd time at dealer, dealer tells him to drop off, leave in parking lot. Dealer claims he left window open, rained overnight, water got into electronics in floor, and then declared it totaled - unrepairable. His insurance paid for entire thing. What a scam !!!

[otarsulava]

Bar's leak works but needs steps to do: drain the whole coolant and fill with distilled water and now put Bar's leak, drive about 100 miles and drain all AGAIN, last step - refill with new coolant...

[PeterRoos]

How to turn a $300 repair into a $3, 000 repair. This has nothing to do with it being a Volkswagen, it's just a scam.

[tyrantdaddy]

Thanks Wizard, you're always a great help.

[WayneKim-dvid]

We bought a 2013 VW Passat tdi new and never had any issues in the 11 years we owned it. The only thing we did not like was the semi automatic transmission because of the scheduled maintenance required on the transmission every 40k which added several hundred dollars to the regular scheduled maintenance. Apparently dificult to change the transmission fluid as it was mostly labor cost. Regret trading it in last March and miss the 800 mile range on a tankful of diesel.