Adobe is Getting Sued?

In this clip, Andrew and David discuss the Department of Justice announcing that they're suing Adobe.

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[mckrissla]

I cancelled everything, after I got my refunds they are permanently blocked, don't want to hear from or deal with them again.

[silis_pap]

Been using Photoshop for 10 years and never paid for it. It's always ethical to pirate these scam companies

[dupre]

DOJ should go after all of these hard-to-quit subscriptions.

[auklett]

I remember when Adobe first switched to subscription-based; I was devastated as a high schooler saving up for a Flash CS5 license. My rage at Adobe and subscription-based models has only grown since.

[southendsites]

Adobe is a company I avoid now forever ...

[jen_ny]

Affinity's summer 50% sale is still going on, btw.

[NannaP]

THEY NEED TO BE SUED!! I used them for a trial run, wanted to cancel and they are asking for fees for cancelation before the trial ends- LET ME OUT!

[jbravo]

Left them and moved over to Affinity several years ago. Absolutely hated their subscription model.

[Youngie]

I had the same issue in March, they wont let me cancel, i had to fight em to cancel with no extra charge, i was

[lebeinderbadewanne]

I use Final Cut Pro and the Affinity suite as an Adobe replacement. The Affinity suite has a killer feature that I really appreciate: There is only one file format for all three programs. Translated to Adobe, this means that you can simply open and edit an InDesign or Photoshop file directly in Illustrator and vice versa.

[iferjackson]

Adobe was charging me monthly. Twice. Two different amounts via PayPal. I removed them from PayPal on that end and then went through their site and cancelled both. Never again. I'm tapping out on subscriptions.

[crisrivera]

A hack that I learned is that you can say you signed up for/with your work/school email credentials and you no longer have access. They will refund you 100% without paying the dumb termination fee

[zarella]

I paid for one month didn’t want a subscription. About a two weeks into that month they had a pop up when I clicked on it. It offered me 90 days instead of 30 for my $30.00. Sure why not, free is good. I had problems with CC and it took them 3 days to correct. Few days later I completed my project and wanted to cancel it so I wouldn’t forget. So I proceeded to cancel and it pop up saying if I cancelled earlier I would have pay ninety some dollars for cancelling early. So I waited till the 29th and went to cancel again. Same thing, I’ll be charged for cancelling early. I then called them and sure enough they said you’ll have pay $96.00 or so for cancellation. I said you’re going to charge $96.00 for cancellation one day early. They said no we’re charging you for cancellation if your subscription.I said I don’t have a subscription that I originally paid for one month. They said no sir you have a subscription. So this went on for fifteen minutes or so and I then asked for a supervisor. The supervisor told me the same thing. I told I sign up for a subscription that I was month to month. He then told me no you have a subscription didn’t you read the fine print. I blew up and f;:k that and I told I’m not paying you $96.00 when I was in month to month. He then said ok I’ll give you a break and only charge you half. I said hell no and that I was going to call the New York State Attorney General office and file a complaint and tell them if your deceiving business practices and also post it in Facebook. Finally they caved and didn’t charge me anything. No sooner did I hang up I purchased DaVinci Studio and live it. Also, bought Final Cut. Adobe is greedy as sh:t, especially, this was during Covid when nobody was working and they were making all that monthly money. They used to be a great company but not anymore.

[nberry]

I was so happy to hear this is happening. I was SHOCKED when I found out about the early termination fee.

[isthatxavier]

I know many people that have spent hours on the phone to dispute this. When you sign up, it is impossible to understand the catch of the 1 year thing. I am so glad they are getting sued.

[alextx]

I’d quit using adobe if I hadn’t got my subscription cost down to $18 for everything over the years. If you decline their first offers when trying to cancel then they’ll cut your monthly cost in half.

[Elemendal]

I got the adobe illustrator one year contract for my little sister as a christmas present so she could do some digital art. I promised one year only cause it's expensive (she is 22, she can pay it herself later if she likes it). Fast forward one year later and it has automatically renewed and they say i need to pay 200+€ if i want it cancelled. Such bullshit. Now i'm paying for the second year aswell.

[acb]

For several years I've been getting 3-4 months for the price of 1: sign up for Adobe with Paypal, pay for the first month, and then go into your paypal settings and revoke the subscription. Adobe doesn't notice until they try to charge you next, and they'll send you increasingly urgent emails for the next few months all the while still letting you use the apps. Eventually they'll give up and cut you off – burn the account and repeat :)

[pegendary]

As a design student, the especially sneaky thing about the student discount is that you can ONLY sign up for a yearly contract to get the student discounts. You can't have a more expensive month by month subscription - it's either a year upfront, or a year monthly contract. And if you pay upfront and turn off auto-renewal - sorry! Can't do that! Can only cancel fully.

[CaveLiveMusic]

you're wrong about the second year, sadly. I tried to cancel my plan in its second year yesterday, and was told I would be charged an early termination fee. I will be making a complaint to the ACCC in Australia, and hope they launch a similar action.