How to Fix “Your Connection is Not Private” Error

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When the “Your connection is not private” error message shows up on a browser, you will not be able to access the site’s content. Follow this tutorial to learn the causes of this issue and how to fix “Your connection is not private” on your browser.
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📌 Handy links

Google public DNS guide:
How to install free SSL certificate on Shared Hosting:
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🕒 Timestamps
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00:00 - Introduction
00:11 - Understanding the error
00:57 - Error solution for website visitors
02:50 - Error solution for website owners
03:18 - Outro
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Most websites nowadays adopt the HTTPS protocol to connect to a browser, using an SSL certificate to ensure that the connection is completely private. It does that by encrypting your data, so no one would be able to intercept the connection and steal sensitive information such as passwords or banking details.

When a web browser detects an issue with the website’s SSL certificate, the “Your connection is not private” error message will show up to inform users that the website is not safe.

Here are some methods to fix “Your connection is not private” on your browser:

🟣 Refresh the Page or Clear the Browser Cache

The “Your connection is not private” error may be a temporary issue, and you will only need to refresh the page to fix it. If this method does not work, clear your browser cache and then refresh the page.

🟣 Use Another Browser or Restart the Computer

If the error persists, visit the website using a different browser. Other options are to restart your computer and temporarily disable the antivirus software on your computer. In addition, make sure that your computer’s time and date are configured correctly.

🟣 Use a Different DNS server

We recommend using Google’s public domain name system and adding two addresses to the DNS servers section:

👉 8.8.8.8
👉 8.8.4.4

🟣 Bypass the Error Message

If the error message still appears, try bypassing it by clicking on the Advanced link and proceed to the website by clicking on the website’s URL. However, do not enter passwords or other sensitive information as the connection is not secure.

🟣 Contact the Website Owner

If you can, inform the website owner about the error message so they can take action right away. If you are the website owner, re-install the SSL certificate to fix “Your connection is not private” on your site.

At Hostinger, use the SSL panel to uninstall your current SSL certificate and install a new one. Feel free to contact our Customer Success team so they will help you fix website errors right away.

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Thank you for watching! Let us know in the comments below if you have any questions. Good luck on your online journey. 🚀

#YourConnectionIsNotPrivate #HowTo #HostingerAcademy
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💥 Use discount code HA10 to get 10% OFF!

HostingerAcademy
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Thank you! Fixed my error with the first suggestion! My laptop hadn't been used in almost a yr, just had to refresh & change the date, thanks again!

suziestewart
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This was a TREMENDOUS help! Thank you!

StativeCreative
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Thank you . Just went to advanced clicked in proceed ... the web and it worked.

hopemendoza
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I've been battling with this issue half of the day. your last tip with changing the code help me. Thanks you!

timtomkiewicz
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You just caused me more problems by uninstalling my ssl, and you want me to purchase SSL from you!!!

drgarad
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Helps a lot. Thank you ❤

Subscribed 👍🏻

itsmeohohoinie
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How to fix issues for my hostinger website when it is pointed to another platform.

I updated the DNS settings but this is like an on and off thing and my website is losing its credibility because when my customers get this safety related message while accessing the website, it's like a threat that their information is not safe on my website or can be compromised.

wynarora
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Does this shows up if my domain verification is not done in 15 days . My Website shows up this same error . And when still visting the Website (clicking on still ) the UI & web pages are different and show's domain expire in the footer.

Anarchyfashions
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Hii bro I'm buying a Hostinger domain and hosting and I'll create a website in wordpress and I'll export file from my wordpress and I'll import in Hostinger wordpress but problem was it's 100% done but stuck on 100% and no any other options means proceed option and all bro can you help me ?

jigardesai
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i had tto refresh cache and remove secutrity thanks

sea
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Hi Hostinger, why don't u provide free WHOIS protection on domain names? It would bring more customers to you :)

creatorrevealed
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upon reset modem it goes away but then it comes back after some days

aavichouhan
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Not helpfull, I need to fix that issue on Opera

shhamad
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Please speak much more slowly, and articulate each word clearly; speaking English so fast with such a foreign accent makes what you are saying very difficult to understand. Thank you.

davidgleba