How To Diffuse Conflict In Public 🧯

Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!

===============================================================

Don’t Miss Out on the Latest Negotiating Insights
🔔Subscribe ⬇️
@Blackswanltd1

About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.

Connect with The Black Swan Group

Connect with Chris

Thanks for watching!

[moana]

sorry, how did the woman come into this story? There were just two hard-working guys, right?

[romanticdonkey]

“Then he looked to his left and saw a donkey. Before they had coffee, he shouted to the milkman to pay down the mortgage on his rice cooker”

[bristolrovers]

I love incomprehensible contextless stories, I'm going for poor editing but who knows

[DNGAF]

"This is stupid, this is just dumb"....exactly what I thought about this video's storyline

[Saturn]

A blue collar young man once told me that some women on the bus look at him with disgust on his way back from work and refuse to sit next to him. He told me he likes that "I dont treat others with contempt". The bar is on the floor. We shouldnt let these ppl get away with this behavior. And especially us women. Do better.

[michaelhubbard]

I'm confused. Where does the woman come into this story?

[LaurelLeeLRGP]

It took a bunch of comments and reviewing the video several times to understand that the woman was the aggressor, and the meek man was the one that Chris approached. I think Chris was warning him to not retaliate or else Chris would be forced to assault the now enraged victim. Poor editing, but I'm glad I took the time to figure it out.

[rampallion]

I used to work in a factory when i was going to college. I would be covered in gypsum dust when i went to class. I washed up as best as i could in the bathroom, but had to go straight to class after my shift. I heard comments. I wasn't as lucky as those that didn't have to work during college.

[tammygursky]

Sometimes people are so unhappy & going through issues they're mind is in a rut! I think it's a very kind & intelligent move .. Because he would've been jumped! That would be the best response! 😊 Both of you are wise with age too👍💯🎯

[stuntedmonk]

Lost on the narrative here. Who shoved who, was it the girl doing the shoving? I’m lost

[martinburns]

I love this story, I can be told through out the ages, And still never gain an ounce of value !

[aideepstudy]

We need guys like this teaching in schools, the young is where the best possible leverage is.

[ValorantRivals]

I'm confused as to when the female came into the picture

[Suq_Madiq]

"no excuse" is wild. People really think that after 100 years of feminism and gender equality that women should be allowed to literally do whatever they want with no repercussions. Crazy.

[richardwilliams]

So the guy's minding his own business, then you threaten the victim? I disagree. Feminism demands he clock the aggressive woman. If it was a man, you'd be ok with defending himself. People need to fight back against this double standard BS.

[jeolman]

I was raised to never hit a woman, Feminism has taught me otherwise!

[jackb.nimble]

Wtf you mean about " under any circumstances"? People need to stop talking shit. We are all people. If someone gets aggressive and attacks you or tries to hurt you, who cares if it's a woman she needs to learn her lesson

[JoePiscopo.]

I dont trust this guy. He has to many stories to tell about how awesome he is and how he handles all these different difficult situations

[caryccharlson]

The " hard working Decent Human being" was the woman? Ohh.
So the woman intended to push a guy who was sitting down?
Ugh? I'm not getting it.

[stylesspinilli]

There's no excuse?... I beg to differ