How to Install Katana MKII BOSS Tone Studio & Driver Troubleshoot for Windows 10 OS

In this video, Austin, goes over how to Install BOSS Tone Studio & Drivers. He also goes over troubleshooting tips and tricks for when things aren't going right!

Link to BOSS Tone Studio (find your Katana Model in the library)

Enjoy!

[matthewmp]

Dear Boss: This is WAY too complicated for the average user. Please find a way to make this a more user friendly product.

[SilverthorneA]

The amp is great. The process to get the software up and running is painful.

[TylerStevens]

You didnt show jack about how to install the driver if your computer doesnt do it automatically. Just because your computer did, the whole point of this video is to tell us how if ours didnt, right?

[rahjuwow]

Like most people here, I have similar complaints, with SY 300 tone studio... driver not installing. Just let us have the drivers to install manually, and not leave us stuck in limbo hoping for the automatic install to happen. Also noticed none of the complaints got any replies, great support guys!

[gideonrobertsofficial]

Just being honest I don’t know why you guys can’t put it all into one download. Seriously annoying

[bobthroop]

Nice job. Maybe you could make another video that shows how to resolve the "connection failure" problem that occurs when opening Tone Studio in Windows 10.

[artvandelay]

After wasting 2 hours of trying to set this up on my new (Win11) laptop, I gave up and just went back to my PC (Win10), which thankfully works. This is far too frustrating to set up, and I say this as a professional IT worker.

Your software is faulty on Windows 11 and that is something your company should prioritize fixing.

[gregl]

Wow I'm glad I found this video, read a lot of people had issues setting up Boss Katana tone studio.

[awoods]

Mine says driver unavailable in my device settings

[brucepeabody]

Have tried several times to get this to work with no luck. It says in my settings that it is there but than I can not get it to do anything else, it does not go to any of the places that you show. Any help from anyone would be great

[allanrobichaud]

Hi 'Product support'. I am a very computer savvy individual and I cannot get your software to work. As with everyone else, I made sure that I have the latest windows 10 update and I allowed microphone access to apps and I still get the 'katana connection error'. Very frustrating. Got it working! See the edit below.
**edit**
I got it working and i thought I would share my issue to help the next poor sap. Make sure you are using the right version of Tone studio. I made sure to allow apps to use the microphone, I checked the firmware version to make sure it was the latest, I tried a different computer, I tried a different USB cable. I also pulled some hair out and cursed...a lot. I googled katana 50 tone studio and the link that popped up was indeed base version. I thought that tone studio was the same for all versions and I didn't realize that there was a specific MKII version. It seems so obvious now but I have read a crap ton of threads on different sites with people spending hours up to weeks trying to get it to work who have tried all the same steps that I did.

[darthj_der]

BROTHERS! Uninstall all. Update your firmware. Re install all. Works like a dream!!

[retiredguyadventures]

Thank you for this video. It helped a lot. Love my new Boss Katana 50 Mk II. Before this all I ever owned was an old Peavey Backstage Plus amp so I guess I'm easy to impress, but it's all I need for practicing at home and jamming with some friends. I'm not a professional otherwise I would have bought the 100 watt version.

[marmadukewinterbotham]

Fine, but when I download and install the Tone Studio for use with my brand new Katana 100w 2x12 it tells me "You are using an older version of Katana MkII. Update to the latest version". I click the download button which takes me to download exactly the same zip file I downloaded and installed It is dated April 2021. So where is the 'new' one?

[oddbird]

for those still trying to get the Drivers needed to set the Katana up on Windows 10. You might have to run a few Windows Updates manually and run the Diagnostic Tool to remind Windows to make the update.

[popazuda]

Trying to get this to function has been an absolute nightmare for me. Emails form support that lead me to the same place “device not detected”. It was super simple for the ME80. I gave up on it. Probably gonna sell it. What’s the sense of having something that can’t be used to it’s fullest capability especially when the system provided is ridiculously faulty.

[thedude]

Absolute bs how difficult this is. I’ve never had an issue with any other product.

[fbcjunior]

would be good if you mentioned the installer needs the Adobe Air to run

[beexcellenttoeachother]

The 'Wrong Device' issue is coming up a lot on online forums and creating a negative impression for the Katana Tone Studio. It's an expensive piece of gear and so some deeper technical support addressing this issue would be massively appreciated!!!

[rahjuwow]

3 years later the complaints still pour in, and not one response from Boss! Wow guys, what commitment.