Reflective Listening Skills in 3 Key Steps

Learn reflective listening skills and practice in real-time right along with me in 3 easy steps. Learn key reflective listening phrases and progress from easy to medium and advanced role-play scenarios.

free-resources

Related Listening Videos:

ALEX’S CLASSES AT SKILLSHARE (Affiliate):

Communication Coach, this channel, helps rising leaders like you increase your impact and lead your teams with more excellence. The channel focuses on communication skills for leaders, presentation skills, group and team skills, and conversation skills. If you're looking for self-paced communication skills training, this is the channel for you.

[HerrWeberMFT]

As a therapist, this is an essential tool in our toolbelt that can make or break a client/therapist therapeutic alliance. It allows us therapists to genuinely hear and validate the person, while taking mental notes, and later summarize some key statements or themes clients express. This later summary significantly improves the therapeutic alliance, with clients often saying "I don't even remember saying that." This is important because it lets the client know you have indeed been paying attention, they feel like you know them well, and helps them understand what they've said with greater clarity, which often then leads to greater confidence in their own ability to make decisions.

[NurembergSwampWater]

I was a toxic player in a short lived friendship and one of the things I've walked away with is learning that I need to listen. Even now I always try to relate to the other person and take the spotlight of them with my own experience. Then I've got a problem solving mode and sometimes someone is just trying to vent and not expect a fix.

[michaelvrchota]

These techniques work well for me on a professional basis when working wmy peers. Reflective listening allows me to make certain that what I hearing is what the person is trying to communicate. Accuracy is confirmed by the exchange and builds understanding.

[dameanvil]

1. listen carefully to understand the other person
2. make a reflective statement
3. go back to pure listening mode and let them respond

[tatyanaalexandra]

Amazing video. I value reflective listeners but struggle being a reflective listener myself. Typically go into problem solving mode 😅 not listening mode 🙈. Thank you for this break down and insight!

[msjoysplace]

I found that as I was listening to the 3 practice scenarios that my face said way more than my voice was able to. Further, I realized that I have leaned on my very expressive face to do a lot of speaking for me in the past. I know that words are powerful and important and that facial expression won't help on a phone call, so I will step up my game and practice with words. Thank you for this reminder and help!

[PerfectEnglishEars]

Each video is meticulously crafted, from visuals to audio, providing an excellent learning experience.

[TheEclipsePoint]

This is a super helpful video. I'm guilty of trying to give advice or offering my own experiences to show I understand how they feel. However, I've come to learn that it isn't always helpful for people and I want to work on being a better listener.

[dianetufts]

Thanks very much. This is exactly what I was looking for to clarify how to be better at this with everyone I interact with.

[ScottCommon]

Perfect! Starting a new sales career, and this is critical to connect deeply with my customers! thx!

[johndenver]

I didn't say this in my earlier comment so I will say it now you're videos reallly does help me with being a better person. Sometimes I realize I am more rigid than I would like to be. And the need for patience towards other people.

[brendagraham]

What I do, is parrot back some words of what the other person is saying, mainly to help me stay focus on what they are saying & to stay present in the conversation! Brenda from NZ

[newlifecalling]

I really needed this. I did wonderfully with your 3 practice sentences but...in real life I am such a fixer.
I will make a point to focus and reflect instead of focus and fix.
Thank you!

[sherryperkins]

Very helpful! It also helps me be better able to communicate to my counselor, and helps me to understand her responses.

[Saleh]

it's sounds like you want to help as much as possible, thank you so much ♥

[viniciusgmachado]

@Communication Coach Alexander Lyon Thank you for the video, Alex.
How are you doing today?

[starblazers]

Thank you for reconfirming & enhancing my listening skills. 🙏

[hillary]

Thanks! I needed this video. In my role its extremely hard to not give advice. I wrote down a lot as I watched this video and look forward to practicing this soon with key individuals on my team.

[BlossomBringerBubbles]

Thank you for your videos. I've learned that I have a lot to learn, thank you again.

[KatiePower-or]

This was SUPER helpful, thank you! and I appreciate the emotion wheel resource!